Profile Analytics- where has this disappeared to?
Thread poster: Tom in London

Tom in London
United Kingdom
Local time: 16:17
Member (2008)
Italian to English
Mar 4, 2019

I don't often use the Profile Analytics facility but when I decided to take a look at it today, All I could find was this page

https://www.proz.com/profile-visitors

inviting me to pay more for " full access to the Profile Analytics Overview "

I don't want that. What I want is the ordinary non-detailed Profile Analytics I used to get.

Can someone p
... See more
I don't often use the Profile Analytics facility but when I decided to take a look at it today, All I could find was this page

https://www.proz.com/profile-visitors

inviting me to pay more for " full access to the Profile Analytics Overview "

I don't want that. What I want is the ordinary non-detailed Profile Analytics I used to get.

Can someone provide a link please? TIA
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Yoana Ivanova  Identity Verified
Estonia
Local time: 18:17
Member
English to Bulgarian
+ ...
profile page Mar 4, 2019

Tom in London wrote:

I don't often use the Profile Analytics facility but when I decided to take a look at it today, All I could find was this page

https://www.proz.com/profile-visitors

inviting me to pay more for " full access to the Profile Analytics Overview "

I don't want that. What I want is the ordinary non-detailed Profile Analytics I used to get.

Can someone provide a link please? TIA


You should have a separate tab in your profile page that says visitors with a number in red. Is it not there?


 

Tom in London
United Kingdom
Local time: 16:17
Member (2008)
Italian to English
TOPIC STARTER
No Mar 4, 2019

Yoana Ivanova wrote:

Is it not there?


If you mean this

Screen Shot 1

and when I mouse over it, it drops this down:

Screen Shot

So when I go back and click on the little blue "Member-only feature" button, it sends me here:

https://www.proz.com/professional-membership

inviting me to pay more for " full access to the Profile Analytics Overview ". As I was saying, I don't want that. What I want is the ordinary non-detailed Profile Analytics I used to get. Where is the link?


 

Yoana Ivanova  Identity Verified
Estonia
Local time: 18:17
Member
English to Bulgarian
+ ...
It might not exist anymore Mar 4, 2019

_20190304_161136

It is what I mean, yes, when I click on View Enhanced Profile Analytics, I get a detailed overview.

It seems to me that the feature you're talking about might have been squashed when they added this one and unless you're a Plus member, it will just keep asking you to pay.

I can find no other relevant link on the matter. I hope someone else can help you.


 

Tom in London
United Kingdom
Local time: 16:17
Member (2008)
Italian to English
TOPIC STARTER
thanks Mar 4, 2019

Thanks Yoana - but I do get the window

vmxbsbacojw2wggf5eee

So there must be something wrong. I'll put in a support request.


 

Katalin Szilárd  Identity Verified
Hungary
Local time: 17:17
English to Hungarian
+ ...
Link was changed? Mar 4, 2019

Tom in London wrote:

I don't often use the Profile Analytics facility but when I decided to take a look at it today, All I could find was this page

https://www.proz.com/profile-visitors

inviting me to pay more for " full access to the Profile Analytics Overview "

I don't want that. What I want is the ordinary non-detailed Profile Analytics I used to get.

Can someone provide a link please? TIA


I think to your profile the correct link should be:

https://www.proz.com/?sp=profile&sp_mode=visitors&eid_s=617634


Tom in London
 

Tom in London
United Kingdom
Local time: 16:17
Member (2008)
Italian to English
TOPIC STARTER
Wow Mar 4, 2019

Katalin Szilárd wrote:

I think to your profile the correct link should be:

https://www.proz.com/?sp=profile&sp_mode=visitors&eid_s=617634



Wow- thanks Katalin - how did you get there???? !!!!


 

Katalin Szilárd  Identity Verified
Hungary
Local time: 17:17
English to Hungarian
+ ...
Magic :) Mar 4, 2019

Tom in London wrote:

Katalin Szilárd wrote:

I think to your profile the correct link should be:

https://www.proz.com/?sp=profile&sp_mode=visitors&eid_s=617634



Wow- thanks Katalin - how did you get there???? !!!!


It's magic. No. It is the link of profile visitors.
I don't even know how you got this link: https://www.proz.com/profile-visitors
This must be a very old link...

Also I don't know why you cannot see the visitor tab in your profile.
So hopefully the staff will check your profile.


Tom in London
 

Tom in London
United Kingdom
Local time: 16:17
Member (2008)
Italian to English
TOPIC STARTER
Yes Mar 4, 2019

Yes- I have put in a support request.

 

Katalin Szilárd  Identity Verified
Hungary
Local time: 17:17
English to Hungarian
+ ...
Maybe it's a link from an old "marketing" campaign Mar 4, 2019

Actually a year ago or so a few of us had similar problems...
Although we saw the "Visitors" tab, but when we clicked on it, we were directed to the same marketing campaign you mentioned. I think it was a drastic campaign of Plus Package. And since the analytics was downgraded by not showing ip addresses any more, so basically we receive much less content, this drastic and unfair campaign was aborted. And since you rarely check your visitors, you didn't notice that a year ago only now, so
... See more
Actually a year ago or so a few of us had similar problems...
Although we saw the "Visitors" tab, but when we clicked on it, we were directed to the same marketing campaign you mentioned. I think it was a drastic campaign of Plus Package. And since the analytics was downgraded by not showing ip addresses any more, so basically we receive much less content, this drastic and unfair campaign was aborted. And since you rarely check your visitors, you didn't notice that a year ago only now, so maybe this campaign was stuck at your profile since then. Although you should still see your "Visitors" tab in your profile's menu.

[Edited at 2019-03-04 14:55 GMT]
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Katalin Szilárd  Identity Verified
Hungary
Local time: 17:17
English to Hungarian
+ ...
It was actually in 2017: "Visitors" tab gone? Mar 4, 2019

See the link: https://www.proz.com/forum/prozcom_profile_help/317321-"visitors"_tab_gone.html

 

Tom in London
United Kingdom
Local time: 16:17
Member (2008)
Italian to English
TOPIC STARTER
A year ago Mar 4, 2019

Katalin Szilárd wrote:

Actually a year ago or so a few of us had similar problems...
Although we saw the "Visitors" tab, but when we clicked on it, we were directed to the same marketing campaign you mentioned. I think it was a drastic campaign of Plus Package. And since the analytics was downgraded by not showing ip addresses any more, so basically we receive much less content, this drastic and unfair campaign was aborted. And since you rarely check your visitors, you didn't notice that a year ago only now, so maybe this campaign was stuck at your profile since then. Although you should still see your "Visitors" tab in your profile's menu.

[Edited at 2019-03-04 14:55 GMT]


Well, you can see how often I look at my visitors


Katalin Szilárd
Yolanda Broad
 


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Profile Analytics- where has this disappeared to?

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