Moving "Send message" option to "Contact" tab in profiles (Staff: done)
Thread poster: Katalin Szilárd

Katalin Szilárd  Identity Verified
Hungary
Local time: 20:00
Member (2006)
English to Hungarian
+ ...
Jun 8, 2010

Dear ProZ Staff,

On our profiles right beside our profile name, local time etc. there is a section, which says:

*
Send message
*
My status
*
PayPal accepted
*
Invite to team

Close
*
Send file (beta)...
*
Send invoice

etc.

depending on our own settings.

I think it would be more effective and more logical if the "Send message" and "Instant message status" were relocated under the "Contact" tab. Some clients just get confused ...
All contact details should be shown at one place under "Contact" tab.


Best regards,
Katalin

[Edited at 2010-06-08 09:33 GMT]

[Subject edited by staff or moderator 2010-06-17 16:31 GMT]


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Jared Tabor
Local time: 16:00
SITE STAFF
Complete relocation may cause more confusion Jun 8, 2010

Hi Katalin,

Interesting idea. It may not be a good idea to move the options completely, since many already know where they are and their disappearance would cause greater confusion (the options as they appear now are visible no matter which profile tab you are viewing, whereas they would be a bit more "hidden" under one tab in the profile). Perhaps including the options, or indication of possible contact methods, under the "Contact" tab, as well would be a good solution?

Best regards,

Jared


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Walter Landesman  Identity Verified
Uruguay
Local time: 16:00
Member (2005)
English to Spanish
+ ...
Good suggestion Jun 8, 2010

Jared wrote:
Perhaps including the options, or indication of possible contact methods, under the "Contact" tab, as well would be a good solution?



Good suggestion, Katalin.

And what Jared adds may be a good option, I believe.


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Katalin Szilárd  Identity Verified
Hungary
Local time: 20:00
Member (2006)
English to Hungarian
+ ...
TOPIC STARTER
Moving or including send message option into Contact tab - both are good options Jun 8, 2010

Jared wrote:

Hi Katalin,

Interesting idea. It may not be a good idea to move the options completely, since many already know where they are and their disappearance would cause greater confusion (the options as they appear now are visible no matter which profile tab you are viewing, whereas they would be a bit more "hidden" under one tab in the profile). Perhaps including the options, or indication of possible contact methods, under the "Contact" tab, as well would be a good solution?

Best regards,

Jared



Hi Jared,

Thanks for your reply. Maybe you are right that moving all contact options under Contact tab would cause some confusions, but only in the beginning. There have been many major layout changes and we got used to it. And also we would have more benefit from that later.

What you suggest that you would leave the "Send message" and "Send an instant message" beside the name, but you would also include these within the Contact tab is also a good option.

I'm sure it would be a good idea to have these 2 contact methods within the Contact tab, so people who click on "Contact tab" they would also see "sending a message via Proz.com" or "sending a msg via instant messengers". But definitely it would be more clear to show all contact methods under the Contact tab.

Best regards,
Katalin


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Katalin Szilárd  Identity Verified
Hungary
Local time: 20:00
Member (2006)
English to Hungarian
+ ...
TOPIC STARTER
Thank you, Walter Jun 8, 2010

Walter Landesman wrote:

Jared wrote:
Perhaps including the options, or indication of possible contact methods, under the "Contact" tab, as well would be a good solution?



Good suggestion, Katalin.

And what Jared adds may be a good option, I believe.



Hi Water,

I'm happy you like the idea. Hope it will be implemented.

Katalin


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Emma Goldsmith  Identity Verified
Spain
Local time: 20:00
Member (2010)
Spanish to English
Good idea Katalin Jun 8, 2010

Yes, I also think it would be a very good idea to have the "send message" option copied to the Contact tab in profiles.

My Contact tab looked so empty (since for security reasons we can't add an email address) that it didn't look like a contact tab at all. I ended up adding my phone number to provide some form of contact.

I would love to see this suggestion implemented, Jared.


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Katalin Szilárd  Identity Verified
Hungary
Local time: 20:00
Member (2006)
English to Hungarian
+ ...
TOPIC STARTER
Exactly Jun 8, 2010

Emma Goldsmith wrote:

Yes, I also think it would be a very good idea to have the "send message" option copied to the Contact tab in profiles.

My Contact tab looked so empty (since for security reasons we can't add an email address) that it didn't look like a contact tab at all. I ended up adding my phone number to provide some form of contact.



Thank you, Emma. Yes, exactly that's what I meant. For security reasons you don't want to give further details in the Contact tab and many visitors do click on the Contact tab, but Contact tab doesn't lead them to us. So if the "send message" option would be included within the Contact tab, it would be easier for clients to contact us.


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Suzan Hamer  Identity Verified
Netherlands
Local time: 20:00
English
+ ...
I agree with Emma and Creativity. Jun 9, 2010

Emma Goldsmith wrote:

Yes, I also think it would be a very good idea to have the "send message" option copied to the Contact tab in profiles.

My Contact tab looked so empty (since for security reasons we can't add an email address) that it didn't look like a contact tab at all. I ended up adding my phone number to provide some form of contact.

I would love to see this suggestion implemented, Jared.


I've had at least one client tell me they couldn't find out how/where to contact me via ProZ, so they found me on Linked In, and contacted me via Linked In.

I think it would be a very good idea to have the "Send message" option also appear under the Contact tab.

[Edited at 2010-06-09 15:09 GMT]


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Jared Tabor
Local time: 16:00
SITE STAFF
Options moved to "Contact" tab as well Jun 17, 2010

Hi all,

I just wanted to report back on this, sorry for the delay. Option links for sending an email via the profile and a ProZ.com instant message have been included under the "Contact" tab.

Remember that to see your profile as a visitor does, just click on the "Force visitor view" link located above your profile.

Best regards,

Jared


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Katalin Szilárd  Identity Verified
Hungary
Local time: 20:00
Member (2006)
English to Hungarian
+ ...
TOPIC STARTER
Thank you! Jun 17, 2010

Jared wrote:

Hi all,

I just wanted to report back on this, sorry for the delay. Option links for sending an email via the profile and a ProZ.com instant message have been included under the "Contact" tab.

Remember that to see your profile as a visitor does, just need to click on the "Force visitor view" link located above your profile.

Best regards,

Jared


Hi Jared,

Thank you very much. I'm sure many of us are going to benefit from this update.

Best regards,
Katalin



[Edited at 2010-06-17 19:42 GMT]


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Emma Goldsmith  Identity Verified
Spain
Local time: 20:00
Member (2010)
Spanish to English
Thanks Jared Jun 17, 2010

... I think it's a great improvement

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