Why isn't support assigning our tickets
Thread poster: Helena Grahn

Helena Grahn  Identity Verified
United Kingdom
Local time: 19:48
Member (2006)
English to Portuguese
+ ...
Jan 22

Opened a tkt 5 days ago and nothing has touched it. Yes, 5 days ago and totally unassigned. What is going on>

Direct link Reply with quote

Josephine Cassar  Identity Verified
Local time: 20:48
Member (2012)
Italian to English
+ ...
Same thing Jan 22

Same thing happened to me for various support requests-write again on support request and ask for someone to be assigned.

Direct link Reply with quote

Alejandro Cavalitto
Large number of support requests at the moment Jan 22


I apologize for the delay in addressing your request. There is a large number of support requests at the moment, so there may be a delay in receiving a reply. Site staff will address all requests that come in as soon as possible.

Thank you for your patience.

Best regards,

Direct link Reply with quote

To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

Why isn't support assigning our tickets

Advanced search

memoQ translator pro
Kilgray's memoQ is the world's fastest developing integrated localization & translation environment rendering you more productive and efficient.

With our advanced file filters, unlimited language and advanced file support, memoQ translator pro has been designed for translators and reviewers who work on their own, with other translators or in team-based translation projects.

More info »
Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »

  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search