Can we have an extra e-mail option setting, please?
Thread poster: Astrid Elke Witte

Astrid Elke Witte  Identity Verified
Germany
Local time: 08:58
Member (2002)
German to English
+ ...
Nov 27, 2007

With increasing regularity I receive unwanted and unbusinesslike correspondence from the general public through my profile. Of course, the ideal thing would be to have a way of preventing it, which is what I am about to suggest.

I have long been mystified by this phenomenon, since for a long time I have had the option ticked in my profile under "e-mail settings" to "allow only logged-in ProZ.com members to send me mail via my profile page". Now I finally understand: this is the only place on the entire site where ProZ.com uses the elevated term "members" to refer to non-paying site users. In all other parts of the site an extraordinarily strict distinction is made between the two: i.e. between paying ProZ.com members and non-paying site users.

It is to my utter detriment that this particular place in the site has its terminology defined somewhat differently. For, as a result of this plain misfortune, any member of the public on the entire globe can create a "member?" profile within three seconds flat and then target me, through my profile, with their scams or other unbusinesslike correspondence. And the sad fact is that I can do absolutely nothing about it, because I have ticked the box to allow "logged-in members" to contact me via my profile. Logged-in members? Logged-in users? I am utterly confused regarding the point.

Now don't get me wrong: it simply isn't true that I do not wish to be accessible via e-mail to authentic non-paying colleagues. However, I am sick and tired of having this open door to the world of scams and spam, and having NO alternative option, such as an option to only receive e-mails from paying members. The reason I wish the latter option is to ensure that only serious colleagues contact me. I doubt if a scammer would create a profile and then pay an annual membership fee in order to contact me with a scam, so that would be a very expedient option for me.

So, taking things as they stand at the moment, with the only possible useful option that would exist being noticeable by its absence, what can I do, then, to avoid receiving scam via my profile?

This is what I can do: tick the option "allow no-one to contact me via my profile page". Fantastic solution, eh? Ahem! I thoouuught...just imagined (but plainly I was wrong here) that it was supposed to be a benefit of ProZ.com membership that reputable agencies, having noticed us, would contact us via our profile pages with jobs....

...so goodbye, jobs! Goodbye, reputable agencies! Until the powers-that-be allow us to have an e-mail option created specially for you, I am afraid I am going to have to tick the only remaining option: "Allow no-one at all in the whole world to contact me via my profile page." Good for business, eh? Yes, extraordinarily so!

Astrid

[Edited at 2007-11-27 19:23]

[Edited at 2007-11-27 19:26]


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Enrique Cavalitto
Local time: 04:58
SITE STAFF
Thanks for raising this issue Nov 27, 2007

Thanks Astrid for raising this issue.

I have tagged for our to-do list two modifications:
  • Add a new option "Allow only logged-in ProZ.com members to send me email via my profile page" (with the meaning of "members" as defined in the site glossary)
  • Correct the current message into "Allow only logged-in ProZ.com users to send me email via my profile page"

This second option (the current one) would allow profile messages from any logged-in site user, regardless of membership level.

Regards,
Enrique


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Astrid Elke Witte  Identity Verified
Germany
Local time: 08:58
Member (2002)
German to English
+ ...
TOPIC STARTER
Thanks for your quick response, Enrique! Nov 27, 2007

Perhaps I could have mentioned the topic earlier, as it has been a source of annoyance to me for a long time. However, it just happened one time too many again recently that someone unconnected with the translation industry created a basic profile in a couple of seconds just in order to contact members via their profiles.

I look forward to the new option.

Best regards,

Astrid


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Christel Zipfel  Identity Verified
Member (2004)
Italian to German
+ ...
Excuse me for hijacking your thread Nov 27, 2007

BTW, I have never encountered your problem.

I would appreciate, however, the link to the "site glossary" (that I didn't find), in order to understand finally what I am exactly considered as a partial community member - a "member" or a "user"? This may be anyway somehow pertinent to your question, Astrid.

Enrique wrote:

Thanks Astrid for raising this issue.

I have tagged for our to-do list two modifications:
  • Add a new option "Allow only logged-in ProZ.com members to send me email via my profile page" (with the meaning of "members" as defined in the site glossary)
  • Correct the current message into "Allow only logged-in ProZ.com users to send me email via my profile page"

This second option (the current one) would allow profile messages from any logged-in site user, regardless of membership level.

Regards,
Enrique


Thank you, Enrique.


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Enrique Cavalitto
Local time: 04:58
SITE STAFF
Glossary and membership Nov 27, 2007

Christel Zipfel wrote:

I would appreciate, however, the link to the "site glossary" (that I didn't find), in order to understand finally what I am exactly considered as a partial community member - a "member" or a "user"? This may be anyway somehow pertinent to your question, Astrid.


You may find the site glossary at http://www.proz.com/?sp=info/&ssp=site_glossary or in the top drop-down menu selecting About -> Site glossary.

In general, when no additional considerations are made, "ProZ.com member" encompasses all categories of membership.

Best regards,
Enrique


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Enrique Cavalitto
Local time: 04:58
SITE STAFF
Implemented Feb 5, 2009

The new options have been implemented. They are described in a dedicated FAQ.

Regards,
Enrique


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Astrid Elke Witte  Identity Verified
Germany
Local time: 08:58
Member (2002)
German to English
+ ...
TOPIC STARTER
Thanks very much, Enrique! Feb 5, 2009

I have selected the correct option in my profile immediately.

Best regards,

Astrid


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Can we have an extra e-mail option setting, please?

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