Unwanted/unrequested WWA entries
Thread poster: Natalya Zelikova

Natalya Zelikova  Identity Verified
Ukraine
Local time: 03:07
Member (2003)
English to Russian
+ ...
Jun 26, 2008

Today I have received 3 WWA entries. I don't use this option and haven't requested these entries.
How they could have been received?


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Natalia Potashnik  Identity Verified
United States
Local time: 18:07
Member (2004)
English to Russian
+ ...
Your clients can post entries without requests from you Jun 26, 2008

They can simply go into your profile and make a posting there.
If you like the postings keep them. Otherwise you can always hide them.


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Natalya Zelikova  Identity Verified
Ukraine
Local time: 03:07
Member (2003)
English to Russian
+ ...
TOPIC STARTER
strange Jun 26, 2008

As far as I remember earlier it was possible to receive WWA entries only by requesting them. Has this setting been changed? BTW, my empty WWA was inactive, so where they could find it?

Also it looks strange that all 3 clients decided to rate me the same day...
All entries are positive but for example one of the clients has only sent me a couple of jobs few years ago and we didn't communicate at least 2 years...

It seems like some requests are still sent (without my consent).


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Enrique Cavalitto
Local time: 22:07
SITE STAFF
Outsourcers have the right to post proper WWA entries Jun 26, 2008

Outsourcers have the right to post WWA entries on a service provider if the conditions indicated at http://www.proz.com/faq/WWA#WWA_conditions are fulfilled. If you received an entry not in line with these conditions please submit a support ticket.

The service provider can hide the WWA information from view.

It is also possible to withdraw completely from the feedback system, see http://www.proz.com/faq/WWA#WWA_withdraw

Regards,
Enrique


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Natalya Zelikova  Identity Verified
Ukraine
Local time: 03:07
Member (2003)
English to Russian
+ ...
TOPIC STARTER
Thank you. Jun 26, 2008

Thank you for clarification, Enrique.
Then they really did this on their own initiative.


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writeaway  Identity Verified
French to English
+ ...
Question: what is the 'hide from me' option? Jun 27, 2008

Enrique wrote:

Outsourcers have the right to post WWA entries on a service provider if the conditions indicated at http://www.proz.com/faq/WWA#WWA_conditions are fulfilled. If you received an entry not in line with these conditions please submit a support ticket.

The service provider can hide the WWA information from view.

It is also possible to withdraw completely from the feedback system, see http://www.proz.com/faq/WWA#WWA_withdraw

Regards,
Enrique


Hi Enrique,
I just looked at the withdraw link you sent and I'd like to know what the 'hide from me' option entails. Does that mean we can't see it but others can? And are these options permanently set or is it possible to change them later on?
Thanks!


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Enrique Cavalitto
Local time: 22:07
SITE STAFF
WWA visibility options Jun 27, 2008

writeaway wrote:

Enrique wrote:

Outsourcers have the right to post WWA entries on a service provider if the conditions indicated at http://www.proz.com/faq/WWA#WWA_conditions are fulfilled. If you received an entry not in line with these conditions please submit a support ticket.

The service provider can hide the WWA information from view.

It is also possible to withdraw completely from the feedback system, see http://www.proz.com/faq/WWA#WWA_withdraw

Regards,
Enrique


Hi Enrique,
I just looked at the withdraw link you sent and I'd like to know what the 'hide from me' option entails. Does that mean we can't see it but others can? And are these options permanently set or is it possible to change them later on?
Thanks!


This information can be found in the FAQs at http://www.proz.com/faq/WWA#WWA_visibility



WWA information is displayed in the upper right corner of your profile. There are three options for the visibility of this information:

a) Entries visible only to the profile owner

This is the default condition. Profiles are created this setting already in place.

This is how the feature will appear in a new profile which has not received WWA entries:



After receiving WWA entries, you will see this:



... while a visitor will see:




b) Entries visible to visitor

If you choose to click on the "Show to visitors" button, you will see:



And now visitors to your profile will be able to see the entries:



Clicking on the number of entries will open a box where detailed information about the entries will be displayed.


c) WWA hidden from owner

If you have chosen to hide your WWA entries from visitors to your profile, you can also make the feature invisible for you. To do this, just click on the "Hide from me" button. All that will be visible then is a button which you can use to make the WWA feature visible again if you choose so in the future.

So in this case you will see:



And a visitor to your profile will see no trace of WWA:




Members and other users having both BB page (feedback from service providers) and WWA entries (feedback from outsourcers) can display both in the top right area of their profiles, with WWA on the left and LWA on the right. For visibility options please see http://www.proz.com/post/852812#852812

Best regards,
Enrique


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writeaway  Identity Verified
French to English
+ ...
Muchas gracias Enrique Jun 27, 2008

Thank you for the explanation!
p


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