Having trouble creating an invoice (Staff: fixed)
Thread poster: Elise Tiberghien

Elise Tiberghien  Identity Verified
Spain
Local time: 08:44
Member (2009)
Spanish to French
+ ...
Feb 24, 2010

Since yesterday, I can't do any invoice, I wonder if somebody is in the same situation, because I everything was fine till now.
Thanks
Elise

[Subject edited by staff or moderator 2010-02-24 20:04 GMT]


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Jared Tabor
Local time: 04:44
SITE STAFF
System seems fine, can you add more information to your support request? Feb 24, 2010

Hello Elise,

I see you have submitted a support request on this as well. The invoicing system appears to be working just fine. Could you attach a screenshot of what you are seeing, and add any other relevant details (error messages, where you are getting stuck, what exactly happens when you try to create an invoice, etc.) to your support request, to have this looked into fully? Thanks!

Best regards,

Jared


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Elise Tiberghien  Identity Verified
Spain
Local time: 08:44
Member (2009)
Spanish to French
+ ...
TOPIC STARTER
Explanation Feb 24, 2010

The problem is when I am writing the first line of the invoice.
At the end of the line, total doesn't appear and I can't not add another line.
that's all, I hope you understand what I mean,
thanks
Regards

the only message on the screen is "error en la página" at the bottom on the left

[Edited at 2010-02-24 20:17 GMT]


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Lucia Leszinsky
SITE STAFF
Issue will be addressed by support staff member Feb 24, 2010

Hello Elise,

Thanks for providing more information. One of the support staff members will be addressing this issue in one of your support requests.

Thanks for your patience.

Kind regards,

Lucia


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