Who asked for my password?!
Thread poster: Ildiko Santana

Ildiko Santana  Identity Verified
United States
Local time: 13:04
Member (2002)
English to Hungarian
+ ...

Dec 17, 2003

Recently, I received a message from ProZ.com that someone requested a password change to my account. Very disturbing and alarming, since it was *not* me..
As a first reaction, I wanted to change my password, and was surprised to learn that a) I am not asked for my old password, b) I am not asked for any self-identification, c) it takes a few hours to send me a "Do you really want to do this?" type of message for confirmation, with a few-hour window for replies, and by the time someone sent that to me I was sound asleep, so my request eventually timed out and got rejected...

Is this really ProZ.com's best way to handle hacking attempts?

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Thierry LOTTE  Identity Verified
Local time: 21:04
Member (2001)
English to French
+ ...
Hacking Dec 17, 2003

Ildiko wrote :

Is this really ProZ.com's best way to handle hacking attempts?

Just wait a few hours before jumping to the conclusion that somebody tried to "hack" you !

You had the "right reaction" : warning Proz that you feel that something abnormal occured...

I am confident that somebody of our technical staff will investigate your query very soon and give you an appropriate anser.

We are all concerned about it...

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Susana Galilea  Identity Verified
United States
Local time: 15:04
English to Spanish
+ ...
Odd events... Dec 17, 2003

Someone else had their name changed without having requested it, I wonder if these two could be related... http://www.proz.com/topic/16699


Susana Galilea
Accredited Translator, EUTI

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Henry Dotterer
Local time: 16:04
Email confirmation is accepted practice Dec 17, 2003

Thoguh possible, it is not safe to assume that this is a hacking attempt. Someone could have a similar username. With several other "ildiko"s at ProZ.com, it is certainly not out of the question.

Apart from that, email confirmation is a widely used means of verifying password change requests. Someone without access to your email account would not be able to make a change to your password.

The emails go out instantly by the way. You might want to check the v-w servers again...

I am moving this posting from the KudoZ forum to ProZ.com tech support.

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Spanish to English
+ ...
A couple of years back Dec 18, 2003

I used to get this all the time but then it just stopped! Maybe a glitch in the system?

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Who asked for my password?!

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