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Problems with ProZ.com site format in Firefox (Staff: checking) Thread poster: Susanna Garcia
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I'm unable to view Proz on my laptop although it's fine on my iPod, it's hard to explain but basically the screen is filled with all the headings, none of which link to anything.
Thanks, any advice much appreciated.
Suzi
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All mysteriously returned to normal.
[Edited at 2011-03-17 10:41 GMT]
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| Thanks for confirming, Suzi | Mar 17, 2011 |
And, please, let me know if this ever happens to you again.
Kind regards,
Lucía
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Altrum 
Italy
Italian to English
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Actually the same has been happening to me, although I've noticed it's only in Firefox and not in any of the other browsers.
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Susanna Garcia
Local time: 01:29
Italian to English
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TOPIC STARTER In memoriam
Coincidence? I'm using Firefox too and it crashed this morning.
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| Please submit a support request | Mar 17, 2011 |
Would you mind submitting a support request including a screenshot of what you see? This will help support staff to look into this further.
Thanks!
Lucía
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Jean Lachaud
United States
Local time: 20:29
English to French
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| Firefox again? | Mar 17, 2011 |
Let me guess that ProZ tech support will answer "We have not heard any report about that. This question is closed." to an issue with Firefox (and FF only) I raised a few days ago.
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| I see that you were able to submit discussion entries throughout March | Mar 17, 2011 |
Dear JL01,
I see that you were requested to supply more information on the support request you submitted on February 25 on this issue. The information that was available was not enough for addressing the issue, and no other reports of a similar problem had been made.
By the way, I see that you were able to submit discussion entries throughout March. Would you mind sharing how you could do this? Were you able at some point to submit them using Firefox or did you start us... See more Dear JL01,
I see that you were requested to supply more information on the support request you submitted on February 25 on this issue. The information that was available was not enough for addressing the issue, and no other reports of a similar problem had been made.
By the way, I see that you were able to submit discussion entries throughout March. Would you mind sharing how you could do this? Were you able at some point to submit them using Firefox or did you start using a different browser? Your reply will help me look into this. Thank you.
Best regards,
Alejandro ▲ Collapse
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| me too but with very small, unadjustable characters | Mar 17, 2011 |
dear all,
I suffer from a Proz / Firefox problem for let's say 2 months; I already reported it to the support with screen captures.
The characters are very small, almost irreadable. The Proz parameter for font size doesn't work.
Of course I use Chrome (Proz OK) as a backup but I would like to have the Firefox/Proz problem solved because Firefox is my prefered & default browser, where I have all my bookmarks.
For your information
Ma... See more dear all,
I suffer from a Proz / Firefox problem for let's say 2 months; I already reported it to the support with screen captures.
The characters are very small, almost irreadable. The Proz parameter for font size doesn't work.
Of course I use Chrome (Proz OK) as a backup but I would like to have the Firefox/Proz problem solved because Firefox is my prefered & default browser, where I have all my bookmarks.
For your information
Marie ▲ Collapse
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| Zoom on Firefox | Mar 18, 2011 |
Dear Marie,
It sounds like the zoom for ProZ.com on Firefox has been set to be zoomed out. You can fix this by going to View menu -> Zoom -> Reset. I hope this helps! Please let me know how it goes.
Best regards,
Alejandro
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| Alejandro, in France we were several without access to Proz... | Mar 18, 2011 |
... from 8:30 (AM) to 15:10 (3:10 PM) French time today, either via Firefox or IE !!
Hope it is fixed "for sure" now.
Maybe the guy who was on duty last night (in US = our French morning) fell asleep
Have a nice day
Catherine
[Edited at 2011-03-18 14:28 GMT]
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| No access again ... | Mar 18, 2011 |
... Just after I sent the previous message, the connection with ProZ was cut again during 10 minutes for me. One of my French colleagues - living in France -, a ProZ moderator, has been with absolutely no access to ProZ since 9:00 AM, either with FF or IE.
Thank you for any help.
Catherine
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| spotty access here too | Mar 18, 2011 |
Like Catherine, having problems connecting to Proz, it usually comes back after refreshing a few times though! No other problems with FF though.
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Alessandra Martelli (X)
Italy
Local time: 02:29
English to Italian
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| Problem accessing ProZ.com through Firefox | Mar 18, 2011 |
Hi Alejandro,
I am experiencing connection issues through Firefox since this morning early.
If I try to access through links included in e-mails (e.g. KudoZ notifications) I get an error message, but so far I've been able to fix this refreshing a few times.
Same access issues if I try to reach ProZ.com through bookmarks or Google search. Again, it looks like a few refreshing actions are enough to fix the problem, but I figured out it would have been safer to notify the i... See more Hi Alejandro,
I am experiencing connection issues through Firefox since this morning early.
If I try to access through links included in e-mails (e.g. KudoZ notifications) I get an error message, but so far I've been able to fix this refreshing a few times.
Same access issues if I try to reach ProZ.com through bookmarks or Google search. Again, it looks like a few refreshing actions are enough to fix the problem, but I figured out it would have been safer to notify the issue.
Kind regards,
Alessandra ▲ Collapse
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Access has been on and off today. With Firefox and IE. Imo it's not a browser-related prob.
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Tony M
France
Local time: 02:29
Member
French to English
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SITE LOCALIZER | I too have been asked to report this issue | Mar 18, 2011 |
by another user whose connection has been intermittently on and off all day today.
She reports it is happening with both FF and IE, and in her case, simply reports that the ProZ.com server cannot be contacted.
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