Cannot delete and/or upload my CV (Staff: fixed)
Thread poster: Vadim Kadyrov

Vadim Kadyrov  Identity Verified
Ukraine
Local time: 11:17
Member (2011)
English to Russian
+ ...
Aug 11, 2011

Hi to all,

When I click the delete button to remove my CV, nothing happens - the page just jumps up to its top.

Moreover, when I select the language for my CV, the 'browse' button won`t show up. Nothing happens at all.

I tested the system using two laptops and 5 different browsers. The story is the same.

On the other hand, everything goes fine when I use my smartphone. I successfully deleted my CV, but was not able to upload a new one using my phone (just because the upload function is not available in Android 2.1 OS).

I.e. the reason is a bug (?) within the proz system, some incompatibility (?) with standard browsers.

A week ago I had no problems with the function.

Any advice is much appreciated.


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Walter Landesman  Identity Verified
Uruguay
Local time: 05:17
Member (2005)
English to Spanish
+ ...
support Aug 11, 2011

Have you written support about it? That's the first thing to do in these situations.

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Vadim Kadyrov  Identity Verified
Ukraine
Local time: 11:17
Member (2011)
English to Russian
+ ...
TOPIC STARTER
Yes, I did Aug 11, 2011

They say it is quite strange, and unfortunately they can do the things I can`t.

I thought there was some kind of a straight and instant way out.


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Alejandro Cavalitto
Local time: 05:17
SITE STAFF
Way out Aug 11, 2011

Hello Vadim,

The problem that prevents you from uploading your CV couldn't be solved yet, but if you send your CV to alejandro (at) proz.com , I will upload it to your profile for you.

Best regards,
Alejandro


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Vadim Kadyrov  Identity Verified
Ukraine
Local time: 11:17
Member (2011)
English to Russian
+ ...
TOPIC STARTER
CV has been sent to you Aug 11, 2011

Alejandro, thank you very much for you wish to help me!

I will wait for the solution.

Once again, thank you!


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Alejandro Cavalitto
Local time: 05:17
SITE STAFF
No problem, and sorry for the inconvenience Aug 11, 2011

No problem, I have uploaded your CV now. If any other user is experiencing this problem and needs their profile edited urgently, just let me know and I will make the specified changes. This bug should be fixed soon, though. I will let you know here when that happens. Sorry for the inconvenience.

Alejandro


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Alejandro Cavalitto
Local time: 05:17
SITE STAFF
Problem fixed Aug 11, 2011

I just wanted to let you know that his problem has been fixed now. You should be able to edit your profile successfully now.

Alejandro


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Vadim Kadyrov  Identity Verified
Ukraine
Local time: 11:17
Member (2011)
English to Russian
+ ...
TOPIC STARTER
Thank you very much! Aug 12, 2011

Thank you very much!

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Cannot delete and/or upload my CV (Staff: fixed)

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