New photo in profile not showing
Thread poster: Channa Montijn

Channa Montijn  Identity Verified
Netherlands
Local time: 11:24
Member (2003)
English to Dutch
+ ...
Sep 28, 2011

Dear all

Finally I uploaded a new photo this morning for my Proz. site, however it is still not showing.
I submitted a support ticket, and they answered once (upload the photo again, which I did), but I am still faceless.
Has anyone else encountered this problem lately?
I uploaded the photo in .jpg and when that did not work in .png format (150 x 167 pixels), no error message (just the message: your profile has been updated.)
I posted the same picture on other sites without any problems.
Thanks in advance for your input!


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De la Vera Cruz
Argentina
Local time: 06:24
English to Spanish
Strange Sep 28, 2011

Hi Channa,

I see you in a white T-shirt/Shirt in your posting, but when I go to your profile, no picture whatsoever!

Hope it gets solved

Verónica


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Channa Montijn  Identity Verified
Netherlands
Local time: 11:24
Member (2003)
English to Dutch
+ ...
TOPIC STARTER
Problem solved Sep 28, 2011

Dear Vera

Yes, that was strange indeed, however the problem seems to be solved now... I have a face again!


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RominaZ  Identity Verified
Argentina
English to Spanish
+ ...
It may take several minutes for your new profile image to be publicly visible. Sep 28, 2011

Dear Channa,

Please note that it may take several minutes for your new profile image to be publicly visible. When no error message is received it is advisable to allow some time for the photo to be displayed correctly. Please see http://www.proz.com/faq/4123#4123

Best regards,
Romina


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Channa Montijn  Identity Verified
Netherlands
Local time: 11:24
Member (2003)
English to Dutch
+ ...
TOPIC STARTER
It took a few hours Sep 28, 2011

Dear Romina

Thanks for your reply. I know it should only take a few minutes, however this took more than 6 hours.
Anyway, the problem is solved now, so I have a face again on Proz


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