Non paying member - forgotten e-mail/password - created new profile - how to delete old one
Thread poster: xxxRuch
xxxRuch
Local time: 11:45
Japanese to English
+ ...
Jul 10, 2004

I have been a non paying member of Proz for the past 2-3 years. Due to some reasons I have not been using proz for the past few months. I am back now and I tried using it this week but I couldn’t log in ( I had forgotten my password and my e – mail address – where my new password was to be sent no longer exists) Well as a non paying member I did what I was told to - I created a new Profile By the user name Ruch. Now I have access to proz ( thank you very much!). But my old profile is still there (user name Ruchira) which I am not able to delete as I don’t have access to my old e- mail address and password. To avoid all confusion I wld like to delete my old Profile.
How do I do that!!
Sorry for the confusion!! but wld appreciate help !


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Ralf Lemster  Identity Verified
Germany
Local time: 08:15
English to German
+ ...
Submit a Support Request Jul 10, 2004

Hi,
Please submit a Support Request to site staff (go through Support in the main navigation on top). They will be able to deactivate your old profile.

Best regards, Ralf


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Non paying member - forgotten e-mail/password - created new profile - how to delete old one

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