Why my profile is not showing up when the option (Staff: addressed via support request)
Thread poster: Sury Castro

Sury Castro  Identity Verified
Local time: 19:41
Member (2013)
Russian to Spanish
+ ...
Mar 16, 2015

Dear colleagues,

I have noticed strange issues regarding my profile and how I show up in the directory, I have talked to several colleagues of proz.com and no one could give me an explanation. I think I have read everything regarding profile/directory issues but did not find anything about that.

2 weeks ago I started noticing that:

1- The boxes of my "services provided" in LANGUAGES of my profile were "automatically" unselected several times during the last 2 weeks without me being aware of that. That is not something I can do by error for 4 or 5 boxes and 2 different pairs.

2- When the boxes (for translator, interpreter, corrector, etc) were selected by me again, after 15 minutes I started showing up in the directory for the services provided but ONLY when the options of LANGUAGE PAIR EMPHASIS "among top 3 or top pair" were selected.

This is very important as most of us search by defect the option "among top 8 pairs". So, I virtually dissapear from the professional directory.

I have not received explanation from anyone (sent few support requests) about this up to now and I consider this is too important as to "just leave it". I would be very grateful to anyone who can provide an explanation or at least tell me if someone else experienced something like that.

Thanks a lot in advance,

Direct link Reply with quote

To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

Why my profile is not showing up when the option (Staff: addressed via support request)

Advanced search

BaccS – Business Accounting Software
Modern desktop project management for freelance translators

BaccS makes it easy for translators to manage their projects, schedule tasks, create invoices, and view highly customizable reports. User-friendly, ProZ.com integration, community-driven development – a few reasons BaccS is trusted by translators!

More info »
The words you want Anywhere, Anytime

WordFinder is the market's fastest and easiest way of finding the right word, term, translation or synonym in one or more dictionaries. In our assortment you can choose among more than 120 dictionaries in 15 languages from leading publishers.

More info »

  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search