Cannot post discussion entries or submit a support request
Thread poster: chym77

chym77
China
Local time: 00:05
Member (2013)
Chinese to English
+ ...
May 24, 2015

Hi,

Can someone on this site please help me to restore proper functions of my Proz web pages? I could not submit a note to an answerer to my Kudoz question, and I found that I could not submit a support request when I tried to find someone to solve the issue.


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Danik 2014
Brazil
German to Portuguese
+ ...
Give it another try on Monday May 24, 2015

Some of the functions are still working, else you would not be able to post this message. Try to contact the side staff again on Monday..
Good luck!:))


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Yana Dovgopol
Local time: 19:05
SITE STAFF
Please submit a screenshot May 25, 2015

chym77 wrote:

Hi,

Can someone on this site please help me to restore proper functions of my Proz web pages? I could not submit a note to an answerer to my Kudoz question, and I found that I could not submit a support request when I tried to find someone to solve the issue.


Would you mind letting us know which browser you are using, and providing a screenshot of the page you are having problem with? That will help us look into this.

Please try different browsers. Please try again to submit a support request and attach a screenshot of the page.

Thanks in advance!

Best regards,

Yana Dovgopol
ProZ.com Staff


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chym77
China
Local time: 00:05
Member (2013)
Chinese to English
+ ...
TOPIC STARTER
malfuction continues May 26, 2015

Hi,

I tried again, but the same problems came up. I could not post discussion entries to my Kudoz questions. Neither could I submit a support request.

Please let me know how I can send you the screenshots.


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Yana Dovgopol
Local time: 19:05
SITE STAFF
Please submit a screenshot May 26, 2015

chym77 wrote:

Hi,

I tried again, but the same problems came up. I could not post discussion entries to my Kudoz questions. Neither could I submit a support request.

Please let me know how I can send you the screenshots.


Hi,

Thanks for the response.

Could you please send your screenshot to me directly at yana@proz.com ?

Please also try in different browsers to reproduce the problem and let me know how everything goes.

Thanks in advance.

Best regards,

Yana


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