Anyone had/have problems with getting logged out automatically from proz (without you logging out)?
Thread poster: Katalin Szilárd

Katalin Szilárd  Identity Verified
Hungary
Local time: 12:36
Member (2006)
English to Hungarian
+ ...
May 31, 2017

Today I got logged out 2 times from proz.com without me logging out. There are websites where you get logged out automatically after a specific time but proz was not such a site. Has this feature changed?

In another thread another member also experienced this weird behavior:

http://www.proz.com/forum/prozcom_bugs/315332-required_to_log_in_every_session.html

Anyone else had such experiences recently on the site?

Katalin


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Robert Rietvelt  Identity Verified
Local time: 12:36
Member (2006)
Spanish to Dutch
+ ...
Don't know May 31, 2017

I never log out.

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Katalin Szilárd  Identity Verified
Hungary
Local time: 12:36
Member (2006)
English to Hungarian
+ ...
TOPIC STARTER
That's what I'm saying :) May 31, 2017

Robert Rietvelt wrote:

I never log out.


Hi Robert,

That's exactly what I'm saying: I didn't log out. I kept logging out automatically (2 times) without me doing anything.


Best regards,
Katalin


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Robert Rietvelt  Identity Verified
Local time: 12:36
Member (2006)
Spanish to Dutch
+ ...
Aha May 31, 2017

Sorry, misunderstood you, but still don't know.

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Andrea Halbritter  Identity Verified
France
Local time: 12:36
Member (2014)
French to German
+ ...
No May 31, 2017

No

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Jared Tabor
Local time: 08:36
SITE STAFF
The support team can probably troubleshoot that with more information May 31, 2017

Hi Katalin,

This may be something with your browser, or not, it is difficult to say without further details. Can I ask you to submit a support request over at http://www.proz.com/support ? Be sure to tell the support team the browser + version you were on when this happened, and any other relevant information, so that they can properly troubleshoot the issue. Thanks!


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Katalin Szilárd  Identity Verified
Hungary
Local time: 12:36
Member (2006)
English to Hungarian
+ ...
TOPIC STARTER
Support ticket sent Jun 1, 2017

Jared Tabor wrote:

Hi Katalin,

This may be something with your browser, or not, it is difficult to say without further details. Can I ask you to submit a support request over at http://www.proz.com/support ? Be sure to tell the support team the browser + version you were on when this happened, and any other relevant information, so that they can properly troubleshoot the issue. Thanks!


Thank you, Jared. I sent a support ticket concerning this issue.


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Heinrich Pesch  Identity Verified
Finland
Local time: 13:36
Member (2003)
Finnish to German
+ ...
My fault Jun 2, 2017

Hello Katalin, in my case I found out I had accidentally (stupidly) forbidden the saving of cookies. So nothing has changed really at Proz.com.

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