Finding paid membership invoices?
Thread poster: Anna Klotz

Anna Klotz  Identity Verified
Sweden
Local time: 08:50
Member (2007)
English to Swedish
Jul 4, 2017

I just renewed my membership a few days ago, by signing up to the subscription/automatic renewal.

Now the payment has been drawn and I would need the invoice for my book keeping. I think I printed it out while making the order, but must have misplaced it. I can't find the full invoice on the site, just some brief transaction info.

I also recall getting the invoice per email previous years, but this year I didn't get it.
If ProZ could send a copy of the invoice (not just a message confirming payment) when the yearly payment is drawn, that would be a very helpful service.

And now, my question:
Can I find old invoices of membership payments anywhere on the site/in my ProZ account?
If not, who do I contact to get my copy of the invoice?


Volkan Guvenc
 

Yana Dovgopol
Local time: 09:50
SITE STAFF
Please submit support request Jul 4, 2017

Anna Klotz wrote:

I just renewed my membership a few days ago, by signing up to the subscription/automatic renewal.

Now the payment has been drawn and I would need the invoice for my book keeping. I think I printed it out while making the order, but must have misplaced it. I can't find the full invoice on the site, just some brief transaction info.

I also recall getting the invoice per email previous years, but this year I didn't get it.
If ProZ could send a copy of the invoice (not just a message confirming payment) when the yearly payment is drawn, that would be a very helpful service.

And now, my question:
Can I find old invoices of membership payments anywhere on the site/in my ProZ account?
If not, who do I contact to get my copy of the invoice?


Hello Anna,

Please submit a support request and your recent invoice will be provided in PDF format.

You can find your old invoices via the section My invoices > Payables https://www.proz.com/invoice?sp_mode=payables .

Hope this helps.

Bests,

Yana


 


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