Sheila Wilson wrote:
Just a thought - have you actually tried kicking off that renewal? I'm just thinking that maybe the next screen asks you to confirm exactly what you want to pay for.
I did try that, and was given a screen to complete my payment for Plus membership. No option to change.
Jo Macdonald wrote:
Imo Proz pricing should be more transparent and there should be a clear option to simply choose which membership option you want when purchasing it or renewing.
Absolutely. Jared's suggestion worked, so thank you Jared. However the email I received prompting me to renew my membership did not give me the option to downgrade. I sincerely hope this is just a glitch and will be sorted.
Thank you everyone!