Email tracking for forum threads doesn't work properly
Thread poster: Tom in London

Tom in London
United Kingdom
Local time: 20:55
Member (2008)
Italian to English
Feb 28

Screen Shot

This only works sometimes, or not at all.

I recently checked the box so that I could keep track of a thread that interested me.

When I lost interest I unchecked the box (being careful to save) but the emails keep coming.

This has been happening for a very long time with a large number of different forums.


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Katalin Szilárd  Identity Verified
Hungary
Local time: 21:55
Member (2006)
English to Hungarian
+ ...
If only Feb 28

Tom in London wrote:

Screen Shot

This only works sometimes, or not at all.

I recently checked the box so that I could keep track of a thread that interested me.

When I lost interest I unchecked the box (being careful to save) but the emails keep coming.

This has been happening for a very long time with a large number of different forums.



this was the only thing that doesn't work....

My login session says that I logged on 12 days ago meanwhile I logged in today.
Answer by the site staff: server delay: "ProZ.com uses multiple servers to handle user traffic and some delay is normal. "
12 days ... must be a space-time server delay.
Maybe your problem is also caused by server delay.

If I receive certain emails via the site there is a dmarc and spf related warning message:
"This email has failed its domain's authentication requirements. It may be spoofed or improperly forwarded!"
My availability (I'm not the only one who experienced this) was changed by someone to red/non-available 2 times, now fortunately it seems to work....



[Edited at 2018-02-28 09:51 GMT]


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Teresa Borges
Portugal
Local time: 20:55
Member (2007)
English to Portuguese
+ ...
@Tom Feb 28

I’ve just checked this thread box and I’ll uncheck it tomorrow to see what happens…

Regards,

Teresa


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Daniel Frisano
Monaco
Local time: 21:55
Member (2008)
English to Italian
+ ...
Had the same issue Feb 28

The un-check only works if someone else started the topic. For some unknown reason, you can't opt out from topics you started yourself.

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Tom in London
United Kingdom
Local time: 20:55
Member (2008)
Italian to English
TOPIC STARTER
So fix it please, Proz Feb 28

Daniel Frisano wrote:

The un-check only works if someone else started the topic. For some unknown reason, you can't opt out from topics you started yourself.



So this is something that needs to be fixed. If I start a topic I should be able to stop receiving notifications about it. Many topics go on and on and wander completely away from the original subject. The OPs will not necessarily want to keep tracking them.

[Edited at 2018-02-28 15:38 GMT]


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writeaway  Identity Verified
French to English
+ ...
I've had the opposite problem for months Feb 28

If I check that I want to follow a forum post, even one I've posted on, I get no email tracking messages at all. I reported it in a support request, but it seems nothing was done about it and the problem persists.

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Tom in London
United Kingdom
Local time: 20:55
Member (2008)
Italian to English
TOPIC STARTER
Fix Feb 28

writeaway wrote:

If I check that I want to follow a forum post, even one I've posted on, I get no email tracking messages at all. I reported it in a support request, but it seems nothing was done about it and the problem persists.


All the more reason to fix it. I'm sure it would be easy to do.


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Daniel Frisano
Monaco
Local time: 21:55
Member (2008)
English to Italian
+ ...
Good luck getting help from support Feb 28

Untitled-1

[Edited at 2018-02-28 17:34 GMT]


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Angie Garbarino  Identity Verified
Member (2003)
French to Italian
+ ...
Don't want to receive notification from "idiots"? Feb 28

Easy
Do not start a thread...

Do not want to read my comment here?

Easy
Do not read...

Bye


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Mirko Mainardi  Identity Verified
Italy
Local time: 21:55
Member
English to Italian
+ ...
Filters/Rules Feb 28

If that really bothers you and ProZ can't/won't do anything to address the issue, then you could still create rules to move incoming mail with a specific subject (e.g. 'Reply to topic [X]') directly to "Trash" or delete it altogether.

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Tom in London
United Kingdom
Local time: 20:55
Member (2008)
Italian to English
TOPIC STARTER
Yes Feb 28

Mirko Mainardi wrote:

If that really bothers you and ProZ can't/won't do anything to address the issue, then you could still create rules to move incoming mail with a specific subject (e.g. 'Reply to topic [X]') directly to "Trash" or delete it altogether.


Yes; I often do that with unwanted emails but in this case it might be better to report it directly to Proz as a glitch (if I can find out how to do that and despite Daniel's bad experience, documented above!)

[Edited at 2018-02-28 17:29 GMT]


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Daniel Frisano
Monaco
Local time: 21:55
Member (2008)
English to Italian
+ ...
Feb 28

I didn't mean specifically you. Thanks for volunteering though.

All right, I'll stop here, lest Tom's mailbox is flooded needlessly.


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Mervyn Henderson  Identity Verified
Spain
Local time: 21:55
Member
Spanish to English
+ ...
Angie ... Mar 1

... it's too late. I read it.



[Edited at 2018-03-01 08:47 GMT]

[Edited at 2018-03-01 08:49 GMT]


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Angie Garbarino  Identity Verified
Member (2003)
French to Italian
+ ...
The word "idiots" has been cancelled Mar 1

So my comment does not make sense now, but it was there.

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