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New mail with "bounce-handler" heading
Thread poster: Michael Deliso

Michael Deliso  Identity Verified
Local time: 22:38
Italian to English
+ ...
May 23, 2005

I am sorry if this topic is also posted on the Italian forum, but for the past week or so, I have been getting mails for Kudos or questions etc. with the heading "bouncer-handler@proz.com" is this a new procedure or is there problems with my server/connections/PC?

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Jerzy Czopik  Identity Verified
Germany
Local time: 22:38
Member (2003)
Polish to German
+ ...
I don't think there is any problem May 23, 2005

But I moved this to ProZ.com Technical Support - this has for sure nothing to do with your hardware.

Regards
Jerzy


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Jason Grimes
Local time: 16:38
SITE STAFF
Please submit a support ticket May 23, 2005

Michael Deliso wrote:
for the past week or so, I have been getting mails for Kudos or questions etc. with the heading "bouncer-handler@proz.com" is this a new procedure or is there problems with my server/connections/PC?


Hi Michael,

Please forward an example of such an email message to support@proz.com, and then submit a support ticket indicating that you have done so: http://proz.com/support?mode=ask&type=mail

A sample message will help support staff to troubleshoot this problem.

Thanks,

Jason


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Michael Deliso  Identity Verified
Local time: 22:38
Italian to English
+ ...
TOPIC STARTER
New mail with "bounce-handler" heading May 23, 2005

Hi Jason, I have sent to you and copy to support@proz.com the mails in questions. Including one that arrived just about when I was sending your reply.

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Claudia Iglesias  Identity Verified
Chile
Local time: 17:38
Member (2002)
Spanish to French
+ ...
It happens to me too May 23, 2005

but only for Jobs, not for Forums or KudoZ.

Return-Path:
Received: from iron1.vtr.net (200.83.1.24) by hudson.vtr.net (7.0.027)
id 42708A01006FAF6B; Mon, 23 May 2005 05:15:43 -0400
Received: from pogo.proz.com (66.220.3.122)
by iron1.vtr.net with ESMTP; 23 May 2005 05:15:42 -0400
X-BrightmailFiltered: true
X-Brightmail-Tracker: AAAAAQAAA+k=
X-IronPort-AV: i="3.93,128,1115006400";
d="scan'208"; a="18887196:sNHT13975008"
Received: from mail by pogo.proz.com with local (Exim 3.35 #1 (Debian))
id 1Da926-0002nz-00; Mon, 23 May 2005 09:15:34 +0000
To: "ProZ.com Member"
From: bounce-handler@proz.com
Subject: [ProZ.com Jobs] 4400 words market research questionnaire, medical (eng>fra )
Message-Id:
Date: Mon, 23 May 2005 09:15:34 +0000


I don't know whether it's a good idea to post this here, tell me if I should not.

Claudia


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Andrea Re  Identity Verified
United Kingdom
Local time: 21:38
English to Italian
+ ...
bouncer-handler May 23, 2005

Me too. Only new kudoz, not comments or question closed etc.

Andrea


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Maria Antonietta Ricagno  Identity Verified
Local time: 22:38
Member
English to Italian
+ ...
same 4 me May 23, 2005

From: bounce-handler@proz.com

I agree with Claudia: it happens for the jobs mails only.

Regards
Antonella


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Anil Goyal  Identity Verified
India
Local time: 02:08
English to Hindi
+ ...
Me too.. May 23, 2005

From today, I am getting the new job info with from as "bounce-handler@proz.com"

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Marilina Vanuzzi
Italy
Local time: 22:38
Member (2005)
English to Italian
+ ...
It happens to me too May 23, 2005

For Jobs and KudoZ.

Marilina


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Lucinda  Identity Verified
Local time: 17:38
Member (2002)
Dutch to English
+ ...
Me too, May 23, 2005

but only for jobs. Not for other things.

Lucinda.


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Ralf Lemster  Identity Verified
Germany
Local time: 22:38
English to German
+ ...
Sender address or header? May 23, 2005

Hi all,
I have been receiving notifications from bounce-handler at proz dot com for quite some time, but never as a header - are you sure this is in the header?

Best, Ralf


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Jason Grimes
Local time: 16:38
SITE STAFF
Most notifications should come from bounce-handler@proz.com May 23, 2005

Hi everyone,

Most email notifications sent by ProZ.com are sent from bounce-handler@proz.com. (bounce-handler is a reference to a robot that parses "bounced" email messages and removes the undeliverable email addresses from ProZ.com mailing lists.)

As Ralf notes, this is not new. But normally, a friendly name such as "ProZ.com Forums" is shown in the "From" header of email notifications, rather than showing only the bounce-handler@proz.com email address.

A glitch was introduced recently that caused a few email notifications not to show a friendly "From" name. I believe I have now corrected that problem. Please let me know if you continue to see strange "From" addresses in your email notifications.

Best regards,

Jason


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Ines Garcia Botana  Identity Verified
Local time: 17:38
Member
English to Spanish
+ ...
They keep coming... May 24, 2005

Hi Jason,

I keep getting notifications sent from bounce-handler@proz.com.
and as from yesterday also emails with no sender at all, only the Subject.

Regards,
Inés


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Iza Szczypka  Identity Verified
Spain
Local time: 22:38
English to Polish
+ ...
They keep coming indeed May 24, 2005

Kudoz and jobs at least. Had no occasion to see if the same happens to mail.

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Jason Grimes
Local time: 16:38
SITE STAFF
Please forward to support May 24, 2005

Hi Ines and Iza,

Please submit a support ticket including the complete headers of one or two example messages: http://proz.com/support?mode=ask&type=email

To learn how to view the complete headers of an email message, see this FAQ: http://www.proz.com/faq/mail#mail_headers

Thanks,

Jason


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