Trados Group Buy bug ?
Thread poster: Peter Motte

Peter Motte  Identity Verified
Belgium
Local time: 03:25
Member (2009)
English to Dutch
+ ...
Sep 20, 2019

I bought Trados 2019 Freelance thanks to the Trados Group Buy of Proz.com, but I wonder whether there is a bug somewhere, because I already paid and got a bill from Trados actually confirming that it is paid, but I also got a second mail from Proz.com asking me to pay.

 

Alejandro Cavalitto
Local time: 23:25
SITE STAFF
You will not receive any more calls for payment Sep 20, 2019

Hello Peter,

Thank you for bringing this to my attention. I have now marked you as paid at https://www.proz.com/tgb/1217 . You will not receive any more calls for payment.

This is not a bug, but rather a result of the way a Group Buy information is handled. ProZ.com organizes SDL Group Buy campaigns, but payment is made directly to SDL. SDL cannot share the identity of those who ma
... See more
Hello Peter,

Thank you for bringing this to my attention. I have now marked you as paid at https://www.proz.com/tgb/1217 . You will not receive any more calls for payment.

This is not a bug, but rather a result of the way a Group Buy information is handled. ProZ.com organizes SDL Group Buy campaigns, but payment is made directly to SDL. SDL cannot share the identity of those who make a purchase (due to privacy regulations), so ProZ.com depends on buyers to inform us when they complete payment. This is detailed in the call for payments all buyers receive.

Hope this explains!

Best regards,
Alejandro
Collapse


 

Peter Motte  Identity Verified
Belgium
Local time: 03:25
Member (2009)
English to Dutch
+ ...
TOPIC STARTER
Thank you Sep 20, 2019

Thank you
My mistake.

[Edited at 2019-09-20 19:03 GMT]


 


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Trados Group Buy bug ?

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