I don't receive e-mail notifications regarding questions I answered Thread poster: Cristina Pereira
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Hi,
I hope I'm in the right forum. I noticed, since 2 or 3 weeks ago, that I don't receive e-mails regarding all the reactions to my answers (agrees, disagrees...), and that also applies when my answer is chosen (or not). I used to get everything by e-mail.
Could it be that I have to change something in my profile or when I'm answering questions that I don't know of? Any hidden option? Or else?
Plus, could it be that I'm having troubles receiving any type o... See more Hi,
I hope I'm in the right forum. I noticed, since 2 or 3 weeks ago, that I don't receive e-mails regarding all the reactions to my answers (agrees, disagrees...), and that also applies when my answer is chosen (or not). I used to get everything by e-mail.
Could it be that I have to change something in my profile or when I'm answering questions that I don't know of? Any hidden option? Or else?
Plus, could it be that I'm having troubles receiving any type of message through my profile?
Thanks in advance for any light!
Cristina ▲ Collapse
| | | | | Did you change anything on yr profile? | Jul 4, 2006 |
If isn't so that should NOT be happening, but then again strange things are always happening here…
I am forbidden to change from PRO to NON-PRO and vice versa, AND I AM A FULL PAYING MEMBER...
When it is time to pay one is warned times and times again, the same does not happen when all of the sudden someone decides to change your privileges. BUT YOU GET NO DISCOUNT!!!
So, my friend let’s hope this a momentaneous problem
| | | | Cristina Pereira 
Local time: 04:58
Member (2005)
English to Portuguese
+ ...
TOPIC STARTER
Thanks for your help, Leonor!
I didn't change anything in my profile, as far as I know (just updated it, from time to time). I surely hope this is a momentaneous problem!
I'm sorry for you, why are you forbidden to make those changes?
E boa sorte para o jogo de amanhã ))
Cristina
| | | | | You did not change anything | Jul 4, 2006 |
But, somehow, some changes have been made because too many people have complained about the same thing, including me. Go to your Kudoz preference screen and verify that you have "Open" questions selected for notifications and search, not "Closed". I believe they did something, some conversion or something that changed that parameter.
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| I didn't receive some notifications of kudoz answers | Jul 5, 2006 |
I posted some questions last week and didn't get at least one of the answers in many of them.
Some time after that, I got a notification e-mail to close/grade my questions and was astonished to see that there were other answers... and I didn't receive their notification by e-mail, so I didn't know another suggestion had been made.
| | | | Cristina Pereira
Local time: 04:58
Member (2005)
English to Portuguese
+ ...
TOPIC STARTER | Notifications on, now! | Jul 5, 2006 |
Thank you very much, Luisa! I went to "general preferences" and, to my surprise, noticed that "notifications" were "off". So, I ticked to put it "on". Hope it will solve the problem.
Ivana, maybe you should do the same... or have you done it already?
Thanks everyone for your help, again.
Cristina
| | | | | I can't see "general preferences"... | Jul 5, 2006 |
... in my profile.
I only see "notification preferences" and it has nothing to do with receiving e-mails.
I have the new profile format.
| | | | Cristina Pereira
Local time: 04:58
Member (2005)
English to Portuguese
+ ...
TOPIC STARTER | It still happens... | Jul 5, 2006 |
It is still happening. I just answered a question, with 6 agrees up until now, of which I received only 4 email notifications...
Have to look again the "settings" tab.
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Natalie
Poland
Local time: 05:58
Member (2002)
English to Russian
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MODERATOR SITE LOCALIZER
There is an obvious problem with various kinds of notifications. I have been observing it since yesterday.
I have submitted a support request to the staff, pointing also to this thread.
Natalia
| | | | | having the same problem | Jul 11, 2006 |
and submitted a support ticket.
| | | | justin C
United States
Local time: 23:58
English
| One of ProZ.com's web servers was blocked on a major SPAM list called the CBL | Jul 13, 2006 |
Hi all!
I responded to your ticket a few minutes Konstantin, and I'm pretty sure I found the problem.
It looks like one of ProZ.com's web servers that is in heavy rotation was listed on a major SPAM list called the 'CBL' as of a few days ago. Many email providers check this list to see if a sender's IP address is blocked, and if it is, blocks the message (pasted below, ip addresses were replaced with XXX's).
... See more Hi all!
I responded to your ticket a few minutes Konstantin, and I'm pretty sure I found the problem.
It looks like one of ProZ.com's web servers that is in heavy rotation was listed on a major SPAM list called the 'CBL' as of a few days ago. Many email providers check this list to see if a sender's IP address is blocked, and if it is, blocks the message (pasted below, ip addresses were replaced with XXX's).
2006-07-11 20:03:24 1G0OS4-0006RA-9x ** [email protected] R=lookuphost T=remote_smtp: SMTP error from remote mailer after initial connection: host mailin.blueyonder.co.uk [195.188.53.99]: 550-Rejected because XXX.XXX.XXX.XX is in a black list at sbl-xbl.dnsbl.\n550-Please contact your ISPs Abuse department to get this resolved.\n550 http://www.spamhaus.org/query/bl?ip=XXX.XXX.XXX.XX
As you could imagine, seeing this error message was a quite a surprise to me. I was able to get us removed from the list, and fix the reason why the SPAM list blocked our server. Hopefully, this will not happen again, but I am going to be implementing a few things to try to find out about these problems as soon as they happen.
Sorry for the trouble, everyone!
Best regards,
Justin ▲ Collapse
| | | | Cristina Pereira
Local time: 04:58
Member (2005)
English to Portuguese
+ ...
TOPIC STARTER
Just to say thanks, hoping that everything is Ok now
Cristina
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