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Not receiving notifications of Kudoz - again!
Thread poster: Caryl Swift
Caryl Swift
Caryl Swift  Identity Verified
Poland
Local time: 19:43
Polish to English
+ ...
TOPIC STARTER
Support request Sep 3, 2006

Magda Dziadosz wrote:

Has anybody filed support request?

Magda


Yes, as soon as I'd checked that it wasn't my settings.

Haven't had a reply yet, though - and I'm still not getting any notifications . . .

Have a good Sunday!


 
Caryl Swift
Caryl Swift  Identity Verified
Poland
Local time: 19:43
Polish to English
+ ...
TOPIC STARTER
To Gianfranco Sep 3, 2006

Hi, Gianfranco,

Thank you very much for taking the time to explain so fully.

However, I'm still not receiving any notifications whatsoever. Nor have I received a reply to my support ticket.

Do you, or does anyone else out there have an update on the situation?

Have a good Sunday!

Caryl


 
sergey (X)
sergey (X)
Local time: 18:43
Russian to English
+ ...
i don't think the administration staff work on week-ends Sep 3, 2006

Caryl Swift wrote:

Nor have I received a reply to my support ticket.



 
Rufino Pérez De La Sierra
Rufino Pérez De La Sierra  Identity Verified
Canada
Local time: 14:43
English to Spanish
+ ...
I haven't received notifications either Sep 3, 2006

And my dashboard settings are correct, I should be getting them.

I hope they fix this soon!

Have a nice weekend!

Rufino


 
Caryl Swift
Caryl Swift  Identity Verified
Poland
Local time: 19:43
Polish to English
+ ...
TOPIC STARTER
Administration staff Sep 3, 2006

Hi again, sergey!

Thank you!

Caryl


 
Caryl Swift
Caryl Swift  Identity Verified
Poland
Local time: 19:43
Polish to English
+ ...
TOPIC STARTER
Me too! Sep 3, 2006

Rufino De La Sierra wrote:

And my dashboard settings are correct, I should be getting them.

I hope they fix this soon!

Have a nice weekend!

Rufino


So do Rufino, so do I!

You have a good weekend as well!

Caryl


 
Sofia Aldunate
Sofia Aldunate  Identity Verified
Chile
Local time: 13:43
Spanish to English
+ ...
Not receiving notifications of Kudoz - again Sep 3, 2006

Caryl Swift wrote:

Is there anyone else out there who isn't receiving notifications . . . or is it just me?



Well, I am a paying member and new, I also reviewed my Kudoz preferences (which are all OK) and I am not receiving either any notifications. I thought it was only me, but for what I see we are all having the same problem.

Something I did to answer the questions was to go directly to the feature "answering questions" and answered the questions from there. I also sent a ticket suppport question and received aticket confirmation, but no answer about what is going on till now.

I hope this problem gets fixed soon.

[Editado a las 2006-09-03 15:55]


 
Angie Garbarino
Angie Garbarino  Identity Verified
Local time: 19:43
Member (2003)
French to Italian
+ ...
Exactly the same Sep 3, 2006

Rufino De La Sierra wrote:

And my dashboard settings are correct, I should be getting them.

I hope they fix this soon!

Have a nice weekend!

Rufino




But still nothing

By bye all

Angioletta


 
R. Alex Jenkins
R. Alex Jenkins  Identity Verified
Brazil
Local time: 14:43
Member (2006)
Portuguese to English
+ ...
You're NOT alone Sep 3, 2006

Hi,

Just to verify what everyone is saying here...I'm also not getting any Job, Kudoz or general notifications. Since Friday evening.

I checked my 'Availability' at first because I make myself 'unavailable' for Saturday, thinking it was perhaps just that, but it's something more fundamentally wrong with the site...maybe their mail server is down, subject to an attack or similar issue.

Don't worry; things will be up and running soon enough. Just be assured t
... See more
Hi,

Just to verify what everyone is saying here...I'm also not getting any Job, Kudoz or general notifications. Since Friday evening.

I checked my 'Availability' at first because I make myself 'unavailable' for Saturday, thinking it was perhaps just that, but it's something more fundamentally wrong with the site...maybe their mail server is down, subject to an attack or similar issue.

Don't worry; things will be up and running soon enough. Just be assured that it's nothing personal, just some techie glitch, and you're not alone.

Richard.
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justin C
justin C
United States
Local time: 13:43
English
Problem should be fixed Sep 3, 2006

Hello all,

It looks like a small bug was introduced into the code before the weekend that was causing all this notification trouble. I have fixed the bug, and notifications should be going out properly once again. Please let me know if any of you are still experiencing problems from here on out.

Thanks again for bringing this to our attention.

Best regards,
Justin


 
Jack Doughty
Jack Doughty  Identity Verified
United Kingdom
Local time: 18:43
Russian to English
+ ...
In memoriam
Still nothing Sep 3, 2006

I have received no notifications of KudoZ questions for the past two days. I have received other KudoZ-related emails (comments, responses etc.) up to 1150 today.
I request notification for Russian-English and all-English. In this time, there have been nine R-E questions and 4 all-English.
If the problem is solved, does this mean that these should now be notified are are we starting again from scratch? If the latter, it may now be OK for all I know. The last R-E question was at 2
... See more
I have received no notifications of KudoZ questions for the past two days. I have received other KudoZ-related emails (comments, responses etc.) up to 1150 today.
I request notification for Russian-English and all-English. In this time, there have been nine R-E questions and 4 all-English.
If the problem is solved, does this mean that these should now be notified are are we starting again from scratch? If the latter, it may now be OK for all I know. The last R-E question was at 2.41 pm (UK time, GMT+1) and the last all-English at 4.12 pm.
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bartek
bartek  Identity Verified
Local time: 19:43
English to Polish
+ ...
Good news Sep 3, 2006

for Caryl, Justin and everybody, I believe
I received my first email notification 20 minutes ago. It seems that everything is OK now
T.


 
Caryl Swift
Caryl Swift  Identity Verified
Poland
Local time: 19:43
Polish to English
+ ...
TOPIC STARTER
A big thank you Sep 3, 2006

to everyone for your support - and to Justin not just thanks, but congratulations on another bug-killing victory!

All the best,
Caryl

[Edited at 2006-09-03 23:56]


 
Angie Garbarino
Angie Garbarino  Identity Verified
Local time: 19:43
Member (2003)
French to Italian
+ ...
Everything is ok now Sep 4, 2006

Thanks a lot once more to the staff

have a nice week

Angioletta


 
M.A.B.
M.A.B.
Poland
Local time: 19:43
English to Polish
+ ...
Continued... Sep 10, 2006

Today it's quite funny because if I've asked some questions and notifications of the answers came well before notifications that these questions had been asked. :-/

 
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Not receiving notifications of Kudoz - again!






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