Platinum Membership Processing
Thread poster: Anaviva

Anaviva  Identity Verified
Spain
Local time: 06:30
Member (2004)
Spanish to English
+ ...
Jan 5, 2003

Hi.



Yesterday, I upgraded to platinum on the ProZ site (by credit card) and although I\'ve had a e-mail receipt from ProZ, my details have not been updated on the site. Does anyone know where I can find information about how long membership upgrades take to be processed?



Thanks in advance.



Ana


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Ralf Lemster  Identity Verified
Germany
Local time: 06:30
English to German
+ ...
Apparently no automatic process Jan 5, 2003

...see this thread:

www.proz.com/?sp=bb/viewtopic&topic_id=7424&forum_id=14



I suggest to submit a Support Request to ProZ.com.


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Libero_Lang_Lab  Identity Verified
United Kingdom
Local time: 05:30
Member (2006)
Russian to English
+ ...
I upgraded before Christmas.... Jan 6, 2003

and I am still waiting



Dan


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Ralf Lemster  Identity Verified
Germany
Local time: 06:30
English to German
+ ...
Sorry - check this one... Jan 6, 2003

...Henry explains that they\'re having problems with the automatic upgrade:

www.proz.com/?sp=bb/viewtopic&post=46384#46384


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Anaviva  Identity Verified
Spain
Local time: 06:30
Member (2004)
Spanish to English
+ ...
TOPIC STARTER
I'm now Platinum! Jan 6, 2003

Thanks everyone for their comments. I just got a confirmation e-mail through saying that I\'m now officially Platinum

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Libero_Lang_Lab  Identity Verified
United Kingdom
Local time: 05:30
Member (2006)
Russian to English
+ ...
So if Ana is now platinum.... Jan 6, 2003

...that makes me wonder what has happened to my upgrade. About two weeks now....

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Anaviva  Identity Verified
Spain
Local time: 06:30
Member (2004)
Spanish to English
+ ...
TOPIC STARTER
Just a suggestion Jan 7, 2003

Dan,



I don\'t know if this was just a coincidence, but I took another ProZ colleague\'s advice and wrote to Henry and hours afterwards, my membership was upgraded.



Good luck!



Ana


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Libero_Lang_Lab  Identity Verified
United Kingdom
Local time: 05:30
Member (2006)
Russian to English
+ ...
Bingo Jan 7, 2003

Cheers Henry

It\'s a blue riband day for me.


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