Rates not showing up
Thread poster: jbcreix

jbcreix
Local time: 11:09
Japanese to Spanish
+ ...
Sep 1, 2007

I tried to update my per hour rates(which I had miscalculated) and all my rates disappeared altogether. If that's related to any proz.com rule, I would rather have my old rates up than not having any rate at all as I do get clients through my profile.
Thank you.


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Natalie  Identity Verified
Poland
Local time: 03:09
Member (2002)
English to Russian
+ ...

MODERATOR
Hi jbcreix Sep 1, 2007

First of all, please check if you chose the option to show your rates (a small icon with two arrows). If this is not the case try re-entering the rates once more; please be sure you click the 'save' button.

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Ralf Lemster  Identity Verified
Germany
Local time: 03:09
English to German
+ ...
Submit a Support Request Sep 1, 2007

Hi jbcreix,
The best way to attract the attention of ProZ.com staff is to submit a Support Request.

Best regards,
Ralf


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jbcreix
Local time: 11:09
Japanese to Spanish
+ ...
TOPIC STARTER
Thank you Sep 1, 2007

Thank you very much. It looks like a bug to me. I will try the Support request.

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María Florencia Vita
Local time: 23:09
SITE STAFF
Your problem will be solved soon Sep 3, 2007

Hi jbcreix,

I have seen your ticket, it has been reassigned to Justin. He will be better able to help you.

Thanks for submitting a ticket. I appreciate your patience.

Kind regards,
Florencia


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