Bug: Service Type search gives inconsistent results?
Thread poster: Jan Sundström

Jan Sundström  Identity Verified
Sweden
Local time: 09:05
English to Swedish
+ ...
Sep 5, 2007

Hi all,

I did submit this as a support ticket, but I wanted to know if others had the same problem.

I'm searching for subtitlers in the Proz freelancer directory.
On the search page, I can select Service Type - there are 7 alternatives that I can pick.
Note that Subtitling is not available in this drop-down menu, so I select Transcription.

When the results come up, some freelancers have Subtitling listed as their Service Type, although this alternative didn't exist in the drop-down menu!
But even worse: the results are inconsistent, since many names in the search result don't have neither Transcription nor Subtitling mentioned as service type. So why are they shown at all in my search?

Is this a bug or a misfeature?

Best regards,

Jan


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Niraja Nanjundan  Identity Verified
Local time: 12:35
German to English
Why are you "Not Available?" Sep 6, 2007

Dear Jan,

I'm sorry I can't help you with your specific problem.

One piece of advice, though: I think you should change your user name, or even use your real name.

When I saw "Not Available" on the list of forum posts, it looked like it had something to do with the forum not being visible. It could be misleading, if you know what I mean..

Best regards,
Niraja


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Jan Sundström  Identity Verified
Sweden
Local time: 09:05
English to Swedish
+ ...
TOPIC STARTER
"wrong" service type shown in profile Sep 6, 2007

Hi all,

Proz staff explained the problem for me:
the member can summarize their service types in two different ways: either per language, or a general summarization at the top of the profile - or both!

But it gets extremely confusing when these two "service type lists" don't correspond.

When I open the profiles, I get the impression of a "false match" since, it's not displayed anywhere on the profile page whether this member can do transcription or not!

I strongly suggest that Proz should redesign the view of the profile, so that the service type (per language?!) is shown properly, instead of an alternative summarization which doesn't reflect properly what's available.

Jan



[Edited at 2007-09-06 16:22]


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Jan Sundström  Identity Verified
Sweden
Local time: 09:05
English to Swedish
+ ...
TOPIC STARTER
A sidenote... Sep 7, 2007

Niraja Nanjundan wrote:

One piece of advice, though: I think you should change your user name, or even use your real name.

When I saw "Not Available" on the list of forum posts, it looked like it had something to do with the forum not being visible. It could be misleading, if you know what I mean..



Hi Niraja,

Yep, I realize that. My employer asked me to take down my profile from Proz, so I had to make myself a bit harder to find. Sorry about that!

/J


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