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Thread poster: Soizic CiFuentes

Soizic CiFuentes  Identity Verified
United States
Local time: 00:18
Member (2003)
English to French
Nov 5, 2007

Hello,

I used my Visa card to pay for my membership. At first it said that the transaction was not accepted. Before to start again and to avoid being charged twice, I went to my Wellsfargo online account and saw that the fee was in fact charged.
Today my membership still does not show on Proz.com.

If someone could direct me to the next step, it would be great.

Thank you

Soizic


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Magda Dziadosz  Identity Verified
Poland
Local time: 09:18
Member (2004)
English to Polish
+ ...
Support Request Nov 5, 2007

Hi Soizic,
you need to file a Support Request (you will find the link under the About menu above) describing the problem. Only the accounting/technical staff can help you with this.

HTH,
Magda


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Soizic CiFuentes  Identity Verified
United States
Local time: 00:18
Member (2003)
English to French
TOPIC STARTER
Thanks Madga Nov 5, 2007

I just did.

Soizic


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