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Technical aspects of subtitling

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lumor  Identity Verified
Local time: 17:15
Spanish to English
+ ...
Confirm date and cost of this course Jun 15, 2010

Hi, I registered for this course on June 8th, I was charged 20 USD (invoice 1706017). According to the information showed when I registered, this course was supposed to be on June 17th. I checked the webpage today and I found out that the date and price have been modified. Could you please confirm the date and time? Why was I charged a higher price? Thanks

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Soledad Azcona  Identity Verified
Brazil
English to Spanish
+ ...
Session was postponed Jun 15, 2010

Dear lumor,

Thanks for bringing this up.

On June 8 ProZ.com announced that this the other two webinars in the series had to be postponed, as the presenter had a family emergency - all registrants were notified via email.
Looks like you bought last minute just about then, and probably saw the old date in a newsletter or mailing, hence the confusion.

For the sake of clarity, I repeat the dates:

July 1 - http://www.proz.com/training/3422 An introduction to
translating for film and television
July 8 - http://www.proz.com/training/3427 Technical aspects of
subtitling
July 15 - http://www.proz.com/training/3433 Creative translation
for the moving image

All those that registered with the previous dates, were requested to submit a support request to solicit a refund if you were not be able to attend or if there was a price difference. Please, if this is your case please open a support request at: http://www.proz.com/training/support .

Good question about different prices and discounted offers. Note that webinars and other sessions are in general announced about a month in advance. During the first weeks (sometimes even a month) there are discounts for those that purchase in advance, then the last minute price raises. When a new edition of a session is conducted, as in this case, the same happens: seats will be the cheapest the sooner the session is announced, that is why early booking is always recommended. In some other cases it is only the first 5 or 10 seats that have a discount and then the prices increases gradually. In general these offers appear in announcements in newsletters or pages - at this moment for instance most webinars are only 10 USD for those that join during the campaign.

Hope this was of help. Please contact site staff via support for the pending issue.

Regards,

Soledad


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Vanessa Cavalcante  Identity Verified
United Kingdom
Local time: 20:15
English to Portuguese
+ ...
Will the video be available?> Jul 4, 2010

Dear Soledad

I really want to attend this course, but I won't be available on the 8th of July. If I register and pay the fee normally, will it be possible to watch the video later? Or the video will be sold on demand afterwards?

All the best,

Vanessa


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Soledad Azcona  Identity Verified
Brazil
English to Spanish
+ ...
Session will be recorded Jul 5, 2010

Dear Vanessa,

This webinar will be recorded and the vide will be made available free of charge to all registered and paid.
The video will also be put on sale on demand for those that could not participate in the webinar. The price of the video will be the same as the one for the webinar.

If you are not really sure if you will be available on the session day, I suggest you still purchase your seat for the webinar as you will get the video anyway and maybe you can make it for the live session. If you prefer not to, the video will still be available for purchase a few days after the webinar.

Hope this answered your question.

Regards,

Soledad


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Dahlia Ferrer  Identity Verified
Panama
Local time: 15:15
Spanish to English
+ ...
Timing of the webinar... Jul 7, 2010

Hi, just FYI

I couldn't make the Time converter work so I could figure out at what time the webinar will take place where I am, currently.


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Soledad Azcona  Identity Verified
Brazil
English to Spanish
+ ...
You can also set your local time in your site profile Jul 7, 2010

Hi Dahlia,

I see that you have set the local time in your profile, so you are able to see the course time in your time zone and also in GMT, for your reference.

If the local time in your profile is incorrect, I suggest you click on the (Click here to edit your timezone) right below the course time (you can also change this from many places in your profile) and update it. Then come back to the course page and you will see the course time updated as well.

I suggest you watch the video in ProZ.com FAQs to see how you can do this http://www.proz.com/faq/4717#4717

Hope this was of help.

Best regards,

Soledad


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Ilse van Huis
Netherlands
Local time: 21:15
French to Dutch
invitation Jul 8, 2010

Dear Soledad,

I registered for this course yesterday and paid by money wire. I didn't receive a confirmation of payment yet nor an invitation to join the session. Will I receive it in time for the webinar?

Kind regards
Ilse


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Lucia Leszinsky
SITE STAFF
Please submit a support request with payment details Jul 8, 2010

Hi Ilse,

Would you mind submitting a support request with your payment details? This will help support staff to locate your payment and process your purchase.

Thanks in advance.

Lucia


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Post removed: This post was hidden by a moderator or staff member for the following reason: Addressed via email. Note that for matters related to payments, access to training sessions and technical issues, please submit a support request for faster assistance.

Jenni Lukac  Identity Verified
Local time: 21:15
Member (2010)
Spanish to English
+ ...
This session was very helpful Jul 9, 2010

Paul is a great instructor. He recaps what he covered in the previous session and gives ample visual examples to illustrate each point he is explaining. Concerning the future courses he will offer through Proz, I'd like to use this opportunity to request that they be presented in English as well as French. They all sound very interesting.

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Sajimi  Identity Verified
United States
Local time: 21:15
English to French
+ ...
Video of the seminar Jul 9, 2010

Hi,

When will the video be made available? I had internet connection issues and ended up listening to most of the conference via conf call and therefore didn't see most of the visual presentation!

Thanks in advance,

Sarah


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Soledad Azcona  Identity Verified
Brazil
English to Spanish
+ ...
Later today Jul 9, 2010

Dear Sarah,

I am sorry to hear you had Internet connection problems. The video will be available later today. You, and all participants will be emailed with the link.

Have a nice day,

Soledad


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Richard Robinson  Identity Verified
Local time: 21:15
Hungarian to English
+ ...
video of the seminar Jul 12, 2010

Hi,
I registered and paid for this webinar, and I received the emails inviting me. Unfortunately I had no internet access at the scheduled time. Now when I click on the link in my email it takes me to a page that says "Webinar unavailable". How can I access the training material now?

I realize this issue is addressed in the post above, but that is dated 9 July and as I write it is 12 July.

Thanks
Richard


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Maria Elena Leta  Identity Verified
Italy
Local time: 21:15
French to Italian
+ ...
video of the seminar??? Jul 12, 2010

Richard Robinson wrote:

Hi,
I registered and paid for this webinar, and I received the emails inviting me. Unfortunately I had no internet access at the scheduled time. Now when I click on the link in my email it takes me to a page that says "Webinar unavailable". How can I access the training material now?

I realize this issue is addressed in the post above, but that is dated 9 July and as I write it is 12 July.

Thanks
Richard


I have exactly the same issue and no e-mail yet with the link to see the video up to now.

Looking to have some news soon.


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Sajimi  Identity Verified
United States
Local time: 21:15
English to French
+ ...
Link to the video Jul 13, 2010

Hi,

I still haven't received an email with a link to see the video either. When can we expect to get this email and see the video?

Thanks


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