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The start time for the training was announced on ProZ page to be 14:00 GMT = 10:00 EDT (GMT-4) (which is the time zone for Montreal) but the training started at 8:00 EDT (GMT-4). It means that when I connected to GoToWebinar around 9:30 EDT, I had already missed more than an hour of training (in a 3-hour course for starters). Another participant made the same remark to the trainer, so I guess they were in the same time zone. I was very displeased by this time error and would like to know where the problem came from. I also do not plan to buy any more training courses from ProZ if I don't obtain a reimbursement for this failed session (in money or training credit).
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