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Pre-release of WWA feedback cards
Thread poster: Kevin Dias

Kevin Dias  Identity Verified
Japan
Local time: 10:14
Member (2015)
Japanese to English
TOPIC STARTER
Contest a rating Dec 26, 2017

Erzsébet Czopyk wrote:

the purpose of this and I have suddenly an entry from an agency which I have never heard of before, I do not know this agency and never received a PO from them. (https://www.proz.com/blueboard/541) and I never saw this entry before, and this is the only one which is negative (I always receive an e-mail when a new entry has been done)

"Never completed a project, stretched out communication to infinity, than just vanished without a word."
AII - Oct 20, 2017
Average WWA rating given: 3.00 (2 entries) Auerbach Int'l, Inc., dba Translations Express / Auerbach International, Inc.

[Edited at 2017-12-25 22:07 GMT]


Hi Erzsébet,

Please contest the rating and the above can be sorted out for you by the support team. You can contest a rating by clicking the 'More' options carrot (see image below).

Contesting the rating will automatically create a support ticket for you.

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Tom in London
United Kingdom
Local time: 01:14
Member (2008)
Italian to English
OK Dec 27, 2017

Katalin Horváth McClure wrote:

Tom in London wrote:

By mistake, I clicked on "Withdraw from BB/WWA network" and I want to reverse that decision. Please tell me how.

Submit a support ticket, you should receive attention faster than by posting here.


OK thanks I'll try that - although I'm irked that it's possible to "withdraw from the network" (whatever that means) but not to rejoin it.


 

Erzsébet Czopyk  Identity Verified
Hungary
Local time: 02:14
Member (2006)
Russian to Hungarian
+ ...
Thank you, dear Kevin Dec 27, 2017

[quote]Kevin Dias wrote:

Erzsébet Czopyk wrote:

the purpose of this and I have suddenly an entry from an agency which I have never heard of before, I do not know this agency and never received a PO from them. (https://www.proz.com/blueboard/541) and I never saw this entry before, and this is the only one which is negative (I always receive an e-mail when a new entry has been done)

"Never completed a project, stretched out communication to infinity, than just vanished without a word."
AII - Oct 20, 2017
Average WWA rating given: 3.00 (2 entries) Auerbach Int'l, Inc., dba Translations Express / Auerbach International, Inc.

[Edited at 2017-12-25 22:07 GMT]


Dear Kevin, I did everything as you wrote, and today I carefully checked once more all my correspondence for 2017 but nothing has been found from Auerbach Int'l.
Thank you again.
Kind regards, Liza

cvneqlotlqxea0kcu7yz.jpg


 

Kevin Dias  Identity Verified
Japan
Local time: 10:14
Member (2015)
Japanese to English
TOPIC STARTER
Feedback cards will go live next week Jan 4

Thank you all for your feedback. This is a reminder that feedback cards will go live next week. If you have any additional comments or suggestions please let me know.

Thank you!
Kevin


 

Daniela Slankamenac  Identity Verified
Serbia
Local time: 02:14
Member (2011)
English to Serbian
Still Jan 21

Hi Kevin,

I still think the old way was better, i.e. more compact and better in terms of visual design. The needed information was striking... Anyhow, how do I put the clients who did not leave comments but only rated the service on the right side of the screen? In my case these entries are listed together with the entries with comments.

Many thanks,
Daniela


 

Kevin Dias  Identity Verified
Japan
Local time: 10:14
Member (2015)
Japanese to English
TOPIC STARTER
Updated Jan 22

Daniela Slankamenac wrote:
Anyhow, how do I put the clients who did not leave comments but only rated the service on the right side of the screen? In my case these entries are listed together with the entries with comments.


Hi Daniela,

Thanks for the feedback. Previously that was part of the default view (not the compact view). I updated the compact view to have that same format.


 

Daniela Slankamenac  Identity Verified
Serbia
Local time: 02:14
Member (2011)
English to Serbian
Thanks Jan 22

Hi Kevin,

Thank you for the update. Well, it's too much grey, imo - grey background, grey font... Maybe you could change the colour of the thumbs up sign, at least, or the background, or comments. I don't know... just an idea. Thanks again, Daniela.


 

Ashlie  Identity Verified
United Kingdom
Local time: 01:14
Member (Jan 2018)
Spanish to English
+ ...
Can feedback cards be embedded (with HTML)? Apr 27

Hi Kevin,

Is there currently an HTML code available to embed the card on a personal website?
I'd really appreciate this feature.


 

Kevin Dias  Identity Verified
Japan
Local time: 10:14
Member (2015)
Japanese to English
TOPIC STARTER
Great idea Apr 30

Ashlie wrote:

Hi Kevin,

Is there currently an HTML code available to embed the card on a personal website?
I'd really appreciate this feature.



Hi Ashlie,

Currently there is not, but that is a great suggestion. We will add that to the pipeline of future development.

Best regards,
Kevin


 
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