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ProZ Find™ (new freelancer directory) released in alpha stage. Feedback sought.
Thread poster: Kevin Dias

Kevin Dias
Local time: 05:45
SITE STAFF
Apr 30

Today ProZ.com is releasing an alpha version of ProZ Find™, a new search tool to help outsourcers and end clients find service providers who meet their needs.

ProZ Find™ is the next generation of ProZ.com's directory. ProZ Find™ features a new interface that is more intuitive and easier to use. ProZ Find™ allows you to make one decision at a time and provides real-time guidance on the number of service providers who meet your criteria. In addition to translation, ProZ Find™ provides first-class support for many other services including interpreting, subtitling, proofreading, copywriting, project management, localization, voiceover and more.

Your feedback, please!

The ProZ.com team needs your feedback to improve ProZ Find™.

In particular, we would appreciate feedback on how well you feel the sort algorithm is performing. Search in your areas. Are the right people coming to the top? Why or why not?

You can provide feedback either here, or via the survey link to be found on the bottom-left of the ProZ Find™ page.

Try ProZ.com Find™

=====

ProZ Find™ features

Increased search power / higher-quality results
- A new "best match" sorting algorithm that considers a host of parameters (beyond KudoZ points)
- Integration of 1- to 5-star feedback (new in 2017)
- Incorporation of CPN; easily filter for pre-screened professionals
- Incorporation of SecurePRO; easily filter for verified IDs (new in 2016)
- Better support for language variants (Brazilian vs. European Portuguese, etc.)
- Support for filtering by *verified* native languages (new in 2017)
- "Deep content matches": support for keyword searching on more material (taglines, CVs, bios, WIWOs, project histories, etc.), and for (patent-pending) term-based matching
- Ability to define your own search algorithm weights
- Improved default settings to help you find the right specialist(s) for your job
- Service-specific search parameters and results display

Improved signal-to-noise ratio for both service providers and outsourcers
- More seamless integration with ProZ.com Lists™, personal settings (ratings you've given, filtered providers, etc.), and job postings (coming soon)
- Support for real-time communications (chat, calls)
- Support for "Don't bother me" rates filtering
- For service providers, enhanced analytics for searches you appear in (parameters of the search, your position in the results, actions taken by the outsourcer)
- Integration of ProZ.com Pools™ (pre-vetted professionals)

Note: During this alpha period, all features are available to all logged-in users; however, please note that some features will be exclusively available to members upon official release.


 

Thomas T. Frost  Identity Verified
Member (2014)
Danish to English
+ ...
Problems with variants Apr 30

This sounds good.

But there are problems with language variants.

How can you search for target language variant when it's still not possible to define target variants in the profile? Or does this search presume that the target variant is the same as the variant set under Languages in the profile?

I tried a search at https://www.proz.com/find for DA-EN(British). I don't show up at all. But I noticed that under Languages in my profile, there are options for "UK" as well as "British". Why are there two options for the same variant? And does choosing "UK" mean that searches for "British" won't match? Probably not, as including both does not solve the problem.

There is also something odd about the circle showing the number of filters. When I clear the filters and choose a source language, 1 filter is shown. Then I add a target language, and the counter jumps to 3.


 

Thomas T. Frost  Identity Verified
Member (2014)
Danish to English
+ ...
Danish has disappeared as target language Apr 30

After testing DA-EN, I cleared the filter and tried searching for EN-DA. After choosing EN, I looked for DA in the list of target languages, but it's nowhere to be seen (neither in the short list at the top nor in the long alphabetical list).

It looks as if the Clear function does not work properly. It may appear as if all filters are cleared, but internally it seems to remember that DA had been chosen as source and that it should therefore be excluded from the target list.

This could be related to the apparent filter counting bug.


 

Thomas T. Frost  Identity Verified
Member (2014)
Danish to English
+ ...
Filter counting bug also affects Expertise Apr 30

I chose "IT" as expertise, and now it shows 2 expertise filters.

 

Kevin Dias
Local time: 05:45
SITE STAFF
TOPIC STARTER
Thanks for the feedback Thomas May 1

Hi Thomas,

Thanks for the feedback!

Thomas T. Frost wrote:
How can you search for target language variant when it's still not possible to define target variants in the profile? Or does this search presume that the target variant is the same as the variant set under Languages in the profile?


Correct, you can enter your language variants in the Languages section of the profile updater.

Thomas T. Frost wrote:
I tried a search at https://www.proz.com/find for DA-EN(British). I don't show up at all.


Thanks for reporting this. This was a bug that should now be fixed.

Thomas T. Frost wrote:
But I noticed that under Languages in my profile, there are options for "UK" as well as "British". Why are there two options for the same variant? And does choosing "UK" mean that searches for "British" won't match? Probably not, as including both does not solve the problem.


As per your suggestion in the CPN thread, I removed having both "UK" and "British" target language variant options in the search. However, ProZ.com still supports both in the profile.

Searching "British" matches both users who chose "UK" and those who chose "British".

Thomas T. Frost wrote:
There is also something odd about the circle showing the number of filters. When I clear the filters and choose a source language, 1 filter is shown. Then I add a target language, and the counter jumps to 3.

Filter counting bug also affects Expertise
I chose "IT" as expertise, and now it shows 2 expertise filters.


This is meant to be a feature, not a bug. As the defaults for language pair emphasis and field of expertise emphasis are different from the old directory, these are both highlighted to draw your attention to them. Thus, when you choose the target language, language pair emphasis (the 3rd filter) is also highlighted. Same with when you choose a field of expertise, 'Field emphasis' is also highlighted (the 2nd expertise filter).

Thomas T. Frost wrote:
After testing DA-EN, I cleared the filter and tried searching for EN-DA. After choosing EN, I looked for DA in the list of target languages, but it's nowhere to be seen (neither in the short list at the top nor in the long alphabetical list).

It looks as if the Clear function does not work properly. It may appear as if all filters are cleared, but internally it seems to remember that DA had been chosen as source and that it should therefore be excluded from the target list.


Thanks for reporting this, it has been fixed.


 

Katalin Szilárd  Identity Verified
Hungary
Local time: 21:45
Member (2006)
English to Hungarian
+ ...
Exclusive featues May 1

Kevin Dias wrote:


During this alpha period, all features are available to all logged-in users; however, please note that some features will be exclusively available to members upon official release.


Hi Kevin,

What are the features that will be exclusively available to members upon official release?

Bests,
Katalin


 

Kevin Dias
Local time: 05:45
SITE STAFF
TOPIC STARTER
Member features May 1

Katalin Szilárd wrote:

Kevin Dias wrote:


During this alpha period, all features are available to all logged-in users; however, please note that some features will be exclusively available to members upon official release.


Hi Kevin,

What are the features that will be exclusively available to members upon official release?

Bests,
Katalin


Hi Katalin,

The features exclusively available to members are not completely set in stone yet, but will most likely include those listed below (and possibly others). Please also note that as this service is targeted toward outsourcers and agencies there will be features that are not available to Professional members, only Business members.

- Batch contact options
- CPN, SecurePRO, and Pre-screened filters
- Deep content matches
- Ability to adjust search weightings
- Ability to adjust the results per page
- Ability to change the default sorting of results
- Real-time chat
- Data from ProZ.com Pools
- Client feedback giver names (visible when hovering over the number of positive reviews or ratings)


 

Katalin Szilárd  Identity Verified
Hungary
Local time: 21:45
Member (2006)
English to Hungarian
+ ...
Thanks for the answer May 1

Kevin Dias wrote:

The features exclusively available to members are not completely set in stone yet, but will most likely include those listed below (and possibly others). Please also note that as this service is targeted toward outsourcers and agencies there will be features that are not available to Professional members, only Business members.

- Batch contact options
- CPN, SecurePRO, and Pre-screened filters
- Deep content matches
- Ability to adjust search weightings
- Ability to adjust the results per page
- Ability to change the default sorting of results
- Real-time chat
- Data from ProZ.com Pools
- Client feedback giver names (visible when hovering over the number of positive reviews or ratings)



Thank you for the answer, Kevin.

What about full names?

Till yesterday the Proz Find didn't show full names.
A directory without full names is useless, and many new visitors will think it's a trap and they will leave the site.

And will we freelancers see the full features?

As a colleague mentioned before in another thread there are cases when translators want to create a team or when they want to recommend somebody if they are not available, or if they don't work in that field for example and want to help for the client to find a translator in that specific field.



[Edited at 2018-05-01 07:54 GMT]

[Edited at 2018-05-01 08:11 GMT]


 

Mirko Mainardi  Identity Verified
Italy
Local time: 21:45
Member
English to Italian
Rates May 1

Rates are shown in the directory even if visibility is set to "No one (for use in filters)"...

 

Kevin Dias
Local time: 05:45
SITE STAFF
TOPIC STARTER
Thanks for the feedback May 1

Katalin Szilárd wrote:
What about full names?

Till yesterday the Proz Find didn't show full names.
A directory without full names is useless, and many new visitors will think it's a trap and they will leave the site.


It has not been decided yet. One of the larger goals this year (which this release is a first small step) will be to more diligently monitor and manage the "noise" a freelancer receives. Rewarding outsourcers who are more thoughtful, more considerate, more serious, and more precise with their messaging. Making sure outsourcers are registered on ProZ.com is one necessary step in this process. As such, features of non-logged in visitors and non-members will be limited. Having said that, the team will also be carefully studying the usage of ProZ Find to ensure that changes do not result in a decrease in contact opportunities for freelancers.

Katalin Szilárd wrote:
And will we freelancers see the full features?

As a colleague mentioned before in another thread there are cases when translators want to create a team or when they want to recommend somebody if they are not available, or if they don't work in that field for example and want to help for the client to find a translator in that specific field.


As I mentioned above, some features will only be available to Business members (and not Professional members). The ProZ.com team understands your need to create teams, find colleagues, etc. which you will still be able to do as a Professional member. The limitations will be to prevent agencies using/abusing the Professional membership.

Mirko Mainardi wrote:
Rates are shown in the directory even if visibility is set to "No one (for use in filters)"...


Thank you for bringing this to my attention. This has been fixed.


 

Thomas T. Frost  Identity Verified
Member (2014)
Danish to English
+ ...
Thanks May 1

Thanks, Kevin, I can see the bugs have been fixed. Almost.


Thomas T. Frost wrote:
But I noticed that under Languages in my profile, there are options for "UK" as well as "British". Why are there two options for the same variant? And does choosing "UK" mean that searches for "British" won't match? Probably not, as including both does not solve the problem.


Kevin Dias wrote:

As per your suggestion in the CPN thread, I removed having both "UK" and "British" target language variant options in the search. However, ProZ.com still supports both in the profile.

Searching "British" matches both users who chose "UK" and those who chose "British".


This is rather incoherent, and by leaving two options that mean the same, you leave users in confusion about whether they will be excluded from one if they choose the other, or whether they will be penalised in searches for having more than one varient. You would need to include an explanation about this in the profile. Why include "UK" and "British" for UK English, but only "US" for US English, not also "American"? But it makes no sense to have more than one option for the same thing. It makes it opaque how it works.

Thomas T. Frost wrote:
There is also something odd about the circle showing the number of filters. When I clear the filters and choose a source language, 1 filter is shown. Then I add a target language, and the counter jumps to 3.

Filter counting bug also affects Expertise
I chose "IT" as expertise, and now it shows 2 expertise filters.


Kevin Dias wrote:

This is meant to be a feature, not a bug. As the defaults for language pair emphasis and field of expertise emphasis are different from the old directory, these are both highlighted to draw your attention to them. Thus, when you choose the target language, language pair emphasis (the 3rd filter) is also highlighted. Same with when you choose a field of expertise, 'Field emphasis' is also highlighted (the 2nd expertise filter).


I see. But it doesn't work, as you can see here:
pjpfu8ogplduj80fcdwd.png


 

Katalin Szilárd  Identity Verified
Hungary
Local time: 21:45
Member (2006)
English to Hungarian
+ ...
This is one of the most important feature May 1

Kevin Dias wrote:

Katalin Szilárd wrote:
What about full names?

Till yesterday the Proz Find didn't show full names.
A directory without full names is useless, and many new visitors will think it's a trap and they will leave the site.


It has not been decided yet. One of the larger goals this year (which this release is a first small step) will be to more diligently monitor and manage the "noise" a freelancer receives. Rewarding outsourcers who are more thoughtful, more considerate, more serious, and more precise with their messaging. Making sure outsourcers are registered on ProZ.com is one necessary step in this process. As such, features of non-logged in visitors and non-members will be limited. Having said that, the team will also be carefully studying the usage of ProZ Find to ensure that changes do not result in a decrease in contact opportunities for freelancers.




Thank you for your honest answer.
I think many great translators who are subscribers are very interested in this information and will decide their subscription based on the next steps.


 

Gerard de Noord  Identity Verified
France
Local time: 21:45
Member (2003)
German to Dutch
+ ...
Positive review in search results May 1

I've opted out of showing reviews and rates but now they are showing in the new search results:
https://www.proz.com/find?slwz=fra&tlwz=dut&f_wz=broad_7&st=1&q=&sl=fra&tl=dut&nit=y&lpe=3&f=broad_7&rpp=25
https://www.proz.com/find?slwz=deu&tlwz=dut&f_wz=68&ot_z=y&st=1&q=&sl=deu&tl=dut&nit=y&lpe=3&f=68&rpp=25
These kind of leaks will become very expensive under the forthcoming European General Data Protection Regulation.

Giving clients a toggle option to view SecurePROtm members only means that members who don't want to fork out for the Plus package can be filtered from the search results at one fell swoop.

Cheers,
Gerard


 

Thomas T. Frost  Identity Verified
Member (2014)
Danish to English
+ ...
SecurePro™ May 1

Gerard de Noord wrote:

Giving clients a toggle option to view SecurePROtm members only means that members who don't want to fork out for the Plus package can be filtered from the search results at one fell swoop.



I'm not a Plus subscriber, but I have a SecurePro™ card. I'm not being filtered out.


 

Katalin Horváth McClure  Identity Verified
United States
Local time: 15:45
Member (2002)
English to Hungarian
+ ...
SecurePro switch not working correctly? Or reindexing problem again? May 1

Last night I did a search so that I was included on the first page of results. I switched the SecurePro switch on on top of the search page, and I promptly disappeared. That was correct, as I had my SecurePro thing hidden. So, I went through the entire thing painful to set it up (it is very slow), and finally it showed up on my profile.
Tried the search again, but it did not recognize my newly minted SecurePro card status.
So, I went to bed thinking maybe there is a server synch delay.
I tried it this morning, I still don't show up if SecurePro is a criteria. I tried two different language combinations.
I tried logging out, and logging back in, no change.
Is the filter not clearing?
Is there a reindexing issue (like at the previous test run)?


 
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