There is no delay or discrimination in email notices | Oct 15, 2001 |
Job notifications go out immediately* after a job, or a question, is posted. And no favoritism is shown.
Before jumping to the conclusion that you are not getting emails that you should get, please consider that if an outsourcer specifies certain detailed criteria that your profile does not match, you will not get notification. For example, if the outsourcer is looking for someone in Canada, you won\'t get notification unless you are in Canada. Outsourcers may also specify t... See more Job notifications go out immediately* after a job, or a question, is posted. And no favoritism is shown.
Before jumping to the conclusion that you are not getting emails that you should get, please consider that if an outsourcer specifies certain detailed criteria that your profile does not match, you will not get notification. For example, if the outsourcer is looking for someone in Canada, you won\'t get notification unless you are in Canada. Outsourcers may also specify that you be certified/accredited, that you own DejaVu, etc. In other words, in job matching, much more than just language pair and specialization are considered.
As for delays in receiving ProZ.com notifications, those delays can be caused at any point between the ProZ.com servers and the place you receive email. From our experience, hotmail, yahoo, etc.--the free accounts--seem to have a slightly longer delay than paid accounts. So if you only use those services, you might be at a slight disadvantage when it comes to rapidly answering KudoZ question. Paid email accounts with smaller providers seem to have more instances of several-hour (or several-day) delays due to their technical problems, but are faster when they are operating smoothly.
Sometimes, of course, the problem is with us. If you are not getting emails you are *sure* you should get, please stop by the forum \"bug\" section to see if the problem has already been noted. If it has not, consider giving us a quick call. It will be appreciated!
Henry
* Well, almost immediately. In times of heavy traffic, it may take up to 15 minutes for an email to leave our server. Also, there have been three or four instances where our mail servers have failed, even for several days. But that is not normal operating procedure, and contrary to what some have assumed, it is certainly not intentional. ▲ Collapse | |