Discussion for ProZ.com virtual conference for translation professionals on industry innovation and technology best practices session (2013): Welcome to the new world of SDL Trados Studio 2014

xxxdansyd  Identity Verified
Hong Kong
Local time: 11:46
Chinese to English
+ ...
MultiTerm9.dot template clash with MS Word 2013 Sep 11, 2013

After I install MultiTerm 2011, it creates an add-in in my Microsoft Word 2013 program. And whenever I open Word, an error comes up about the MultiTerm9.dot template. It’s annoying. How can I remove the template or solve the problem?
The error is: "the marco cannot be found or has been disabled because of your marco security settings". I followed the online advice as follow but it doesn't work:

"This message can appear if:
⦁ The macro was deleted from the template.
⦁ The template was not loaded or referenced in the Templates and Add-ins command.
⦁ The macro was turned off by the macro security settings of your system.
If the macro security settings are not allowing the macro to run, you should confirm the origin of the macro to be sure that it can be trusted (contact the developer or the source for the macro). You can then temporarily enable all macros by using the following procedure.
1. Click the File tab, click Options, click Trust Center, and then click Trust Center settings.
2. Click Macro Settings.
3. Under Macro Settings, click Enable all macros.
NOTE: Be sure to change this option back to its original setting after you have run the macro.
If the macro is not accessible because the template is not loaded, click the File tab, click Options, and then click Add-Ins. At the bottom of the Add-Ins pane, select Templates from the Manage drop down list, and then click Go. In the Templates and Add-ins dialog box, click either Attach or Add. If the macro is not in the template, you may need to copy the macro from one template to another. Click the Organizer button at the bottom of the Templates and Add-ins dialog box to start the Organizer utility."

How can I solve the problem or remove the template from Word 2013?


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SDL_Steve  Identity Verified
United Kingdom
Local time: 04:46
Member (2014)
English to Arabic
MultiTerm9.dot template clash with MS Word 2013 Sep 12, 2013

Hi- I'm Steve from SDL
The template is installed by default when you install MT- You need to uncheck the Word Add In when installing.
Please refer to the following KB article for Common Trados Word add-in problem
http://kb.sdl.com/kb/?ArticleId=3924&source=article&c=12&cid=23#tab:homeTab:crumb:7:artId:3924
Please let me know if this was sucessful.

Kr

Steve


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xxxdansyd  Identity Verified
Hong Kong
Local time: 11:46
Chinese to English
+ ...
MultiTerm9.dot template Sep 12, 2013

My problem isn't solved. I use Trados Studio 2011, windows 8 64 bit and MS Word 2013.

In the installation folder of SDL Trados Studio 2011, I don't have "C:\Program Files\SDL International\T2007\TT\Templates" folder structure, instead, I only have: C:\...\SDL\SDL Trados Studio\Studio2, and there is no "trados8.dotm" nor "trados9.dotm".

In the installation folder of SDL MultiTerm, I have: C:\...\SDL\SDL MultiTerm\MultiTerm9\Templates, and I found the file "MultiTerm9.dotm" (dated 4/1/2013). I copy "MultiTerm9.dotm" into "C:\Users\[USERNAME]\AppData\Roaming\Microsoft\Word\STARTUP" but the problem still exist.

In MS Word ribbons, I can see "SDL MultiTerm 2011" tab in the ribbon, but I can't assess this tab. Whenever I click this tab, it returns the same error as in my attached screenshot 01: "The marco cannot be found or has been disabled because of your Marco security settings".

When I open MS Word, I click the File tab, click Options, and then click Add-Ins. At the bottom of the Add-Ins pane, I select Templates from the Manage drop down list, and then click Go. In the Templates and Add-ins dialog box, I can see "MultiTerm9.dotm" but the "Remove" option grey out. Hence, I cannot remove this template from MS Word 2013. I try to copy the "MultiTerm9.dotm" into both "C:\Users\[USERNAME]\AppData\Roaming\Microsoft\Word\STARTUP" or ""C:\Users\[USERNAME]\AppData\Roaming\Microsoft\Templates" but the problem still exist.

So, how can I solve this problem? Or at least remove the "SDL MultiTerm 2011" add-ins in MS Word?


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