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Thread poster: Elena Simonelli

Elena Simonelli  Identity Verified
Spain
Local time: 14:35
English to Italian
+ ...
Oct 16, 2006

Dear collegues,
I am having trouble with pop-up on my computer.
Whatever address I tape, a pop-up window appeans offering access to xxx-movies related to the topic (I wonder what they offer for eurodicautom...).
I think this might be due to the fact I have opened some spam message through Outlook...
This makes me waste a lot of time on the whole and lose my temper while working.
How can I stop it?
Thank you in advance for your help.
Elena


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Alan Campbell  Identity Verified
Local time: 13:35
Russian to English
+ ...
Spyware / Malware Oct 16, 2006

You've got spyware or malware on your computer. This can usually be removed by scanning your system with some antispyware software. Try SpyBot Search & Destroy (http://www.safer-networking.org/) or Microsoft Defender (http://www.microsoft.com/athome/security/spyware/software/default.mspx).

There are also online scanners, such as Trend Micro™ Anti-Spyware for the Web (http://www.trendmicro.com/spyware-scan/)

Hopefully that should do the trick. If not, let us know.

And beware of Outlook attachments from now on. It is generally considered to be more secure to browse the web with Firefox than Internet Explorer. Less chance of picking up nasties that way.

Good luck!

Alan

Edit: Outlook uses the Internet Explorer engine to view messages. Switch off HTML viewing of emails and you won't get stung by spyware-laden emails. Or, better still, switch to Thunderbird!

[Edited at 2006-10-16 09:27]


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Elena Simonelli  Identity Verified
Spain
Local time: 14:35
English to Italian
+ ...
TOPIC STARTER
Thank you Oct 16, 2006

Thank you, Adam.
I have scanned my PC with SpyBot Search & Destroy and also on line with http://www.trendmicro.com/spyware-scan but it still appears.
Any suggestion is welcome.
Elena


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Uldis Liepkalns  Identity Verified
Latvia
Local time: 15:35
Member (2003)
English to Latvian
+ ...
Try Kaspersky Oct 16, 2006

I can suggest Kaspersky online scanner-

http://www.kaspersky.com/virusscanner

I myself use Kaspersky for last 8 or 9 years and it NEVER has let any virus through.

Uldis

Elena Simonelli wrote:

Thank you, Adam.
I have scanned my PC with SpyBot Search & Destroy and also on line with http://www.trendmicro.com/spyware-scan but it still appears.
Any suggestion is welcome.
Elena


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Christel Zipfel  Identity Verified
Member (2004)
Italian to German
+ ...
-.- Oct 16, 2006

Hi Elena,
I had a similar problem, but nor Spybot Search & Destroy nor Adaware didn't help. Only Ewido (http://www.ewido.net/en/) finally solved the problem.

HTH!


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davidgreen
German to English
google the exact wording of the pop-up message Oct 17, 2006

And post it here. Ideally type the exact wording in "quotes". Also downloading and installing the google toolbar prevents pop-up messages quite well and is useful in other ways.

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Elena Simonelli  Identity Verified
Spain
Local time: 14:35
English to Italian
+ ...
TOPIC STARTER
anti-virus? Oct 18, 2006

Dear collegues,
first of all I thank you all for your advice.
I have tried ALL the methods you have used and still unwanted windows pop up.
I wonder if I should go out and buy an anti-virus.
I have had Panda Titanium for some years; it updated on-line automatically and never had troubles before.
Thanks agains, I will let you know.
Elena


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Florence B  Identity Verified
France
Local time: 14:35
Member (2002)
English to French
+ ...
Browser or system popup? Oct 18, 2006

Dear Elena
As the moderator of this forum, I am in fact a bit reluctant to vetting your last posting where you list the content of the actual message - I think that you can understand this

I think that you're talking about a system popup (like any program popup) and not a browser (IE, Firefox etc.) popup is it right?

I remember catching something similar a few years ago but at the moment I can't remember the solution exactly. It was about tweaking Windows. It was not a virus but this company was using a network feature. I'm going to try and find it again.

Do you have Windows XP SP2?

Florence


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Florence B  Identity Verified
France
Local time: 14:35
Member (2002)
English to French
+ ...
Here is the method I was talking about Oct 18, 2006

http://www.itc.virginia.edu/desktop/docs/messagepopup/

Good luck

Florence


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