Phishing (allegedly a Moneybookers email)
Thread poster: Andrea Riffo

Andrea Riffo  Identity Verified
Local time: 10:09
English to Spanish
Feb 13, 2007

Hello everyone!

This morning I got the following e-mail:

"Subject: Moneybookers: Money received


You've got cash

Greetings from! We would like to inform you that you have received a payment from

Payment details

Amount: USD 689.56
ID: 23455643
Subject: You must use the link below to accept the payment.

Your money is waiting for you :

We hope you enjoy your cash.Use this link to accept the payment :

etc etc etc"

This is obviously phishing (why on earth would anybody send me money for nothing [I feel a song coming up]? Besides, in the e-mail when I put the cursor over the links and check the address, they redirect to a totally different website. That doesn't show here, though)

I want to send the offensive e-mail to Moneybookers so that they can analyse it and -just maybe- find a way to dismantle the site, but I cannot find an e-mail address at their (real) website for said purpose. Does anybody know where to find it?

Thank you

[Edited at 2007-02-13 13:38]


Inessa Akhmetova  Identity Verified
Russian Federation
Local time: 15:09
English to Russian
+ ...
moneybookers email Feb 13, 2007

Dear Andrea, try to address your mail at


Iffat Chowdhury  Identity Verified
Local time: 19:09
Member (2009)
English to Bengali
+ ...
Please keep us posted what happens to this 'mail scheme' Feb 13, 2007

Dear Andrea

It seems really fishy!

"Why on earth would anybody send me money for nothing"

Right you are.

Many a time, I get a lot of bulk mails saying 'Congratulations! You won a lottery...":D:D:D

But they are from sites, which are easily identifiable as spam but spam from a money transfer organisation like moneybookers is a matter of concern.

Please keep us posted what happens to this 'mail scheme'.


[Edited at 2007-02-13 15:30]


Jeremy Smith  Identity Verified
United Kingdom
Local time: 14:09
French to English
+ ...
Contacted support Feb 14, 2007

I asked Moneybookers support staff after receiving one of these phishing scam mails. They told me to forward it to


Andrea Riffo  Identity Verified
Local time: 10:09
English to Spanish
Monebookers's reply Feb 23, 2007

Dear all,

The mail sent at security@blablabla bounced :|
I finally copied the offending e-mail and logged in to my account (wrote the URL on the address bar).

I clicked:

Contact > Customer support: Messaging Centre > Account/Security > I would like to report a security breach on my Moneybookers account > This is a new case (*)

(*) Definitely NOT a user-friendly method!

There I copied and pasted the scam e-mail I received (with sender info, IP address, the whole works).

Today I got the following reply:


Dear Ms. Riffo

We would like to confirm that this message was NOT sent by Moneybookers, and strongly advise you not to follow the instructions contained in this email.

Please be reminded that:

1. The Moneybookers official website is and any other URL should be considered false.
2. Moneybookers requires that you access your account ONLY using the login link on the Moneybookers homepage.
3. Moneybookers and its representatives will NEVER send you an email asking you to provide your login details within a form provided or to click on a hyperlink to access your account.
4. Always check whether you are accessing your moneybookers account from a secured connection (htppS:// - the 's' indicates the page is secured). Always check whether a 'padlock' is present in the bottom right-hand corner of your browser. Double click the padlock to verify that the security certificate is issued to

If you have already followed the link provided in the mail mentioned and entered your personal details, please be advised to immediately log into your moneybookers account (if you have one) and change your password.

If you have any questions or concerns, please contact us via email or phone.

Best Regards,
The Moneybookers Team

Moneybookers Ltd., London, Registered in England and Wales no 4260907. Registered office: C3 Cairngorm House, Meridian Gate, 203 Marsh Wall, London E14 9YT, United Kingdom. Authorised and regulated by the Financial Services Authority of the United Kingdom (FSA).

This email message is confidential and may contain legally privileged information. If you are not the intended recipient you should not read, copy, distribute, disclose or otherwise use the information in this email. Please also telephone (+44 709 2042000) or fax (+44 709 2042001) us immediately and delete the message from your system. Email may be susceptible to data corruption, interception and unauthorised amendment, and we do not accept liability for any such corruption, interception or amendment or the consequences thereof or your reliance on any information contained therein if you are not the intended recipient.

Greetings all!


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Phishing (allegedly a Moneybookers email)

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