Impersonation of company The Translation Gate
Thread poster: Trang Nguyen

Trang Nguyen  Identity Verified
Vietnam
Local time: 15:00
Member (2011)
English to Vietnamese
+ ...
May 20, 2015

Dear Translators and Agencies,

Watch out a translation fraud! He offers you translation jobs and then does not pay! He said his name is Ahmed and his email is ahmed.thetranslationgate@gmail.com. His email signature is Ahmed - Project Manager of The Translation Gate, Inc.|, www.thetranslationgate.com from Egypt. I checked with this agency and they said Ahmed is not the person of their company. For two last months, I’ve lost up to 2000 USD because Ahmed assigned jobs and then did not pay. It’s my neglect because I used to work with The Translation Gate and assumed that he was from that company although he used Gmail then. Yesterday, a Translator also sent emails through TranslatorsCafe.com to Translators regard this fraud ahmed.thetranslationgate@gmail.com. It seems that he is still going around to cheat people. And I do not understand why he is still using this name and this email!

So, please take care of this name and also, as I would suggest, anyone using free email domains to assign jobs for you.

More importantly, dear Agencies and Translators, if you know the emails of the persons who in charge of translation projects of the following brands: LG, HP, Canon, kindly let me know by email to my email thutrangstar@yahoo.com. I will check with these brands to define what agencies or translator whom they assigned translation jobs for their own documents. Ahmed assigned me to translate many documents related to those brands. And I think he would not do that for nothing. Hopefully, by that way, we can define who is the fraud!

Thank you for your kind attention and let’s cooperate to fight against the fraud and bad things!
Yours sincerely,

Trang Nguyen

PS: If you have experience in discovering and punishing this kind of fraud, also please share.


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seika  Identity Verified
United States
Local time: 03:00
Member (2006)
Japanese to English
+ ...
thetranslationgate.com Sep 17, 2015

Thank you for sharing. I just got an email from them... I guess I will pass.

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Samuel Murray  Identity Verified
Netherlands
Local time: 09:00
Member (2006)
English to Afrikaans
+ ...
TheTranslationgate.com is not a scammer Sep 17, 2015

seika wrote:
Thank you for sharing. I just got an email from them... I guess I will pass.


Well, if you got an e-mail from someone @thetranslationgate.com, then it's not the scammer. The scammer claims to be from TheTranslationgate and uses the name of one of their PMs, plus a Gmail account, but is not from that agency. The real Ahmed's real e-mail address ends on @thetranslationgate.com, and they have a BlueBoard entry with reasonable ratings as well.


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Lincoln Hui  Identity Verified
Hong Kong
Local time: 16:00
Member
Chinese to English
+ ...
Did you attempt to contact the company? Sep 17, 2015

I received a similar email from a Gmail address. I contacted the company through the contact email on their home page and they confirmed that it was a legitimate representative that was using Gmail because of a problem with their server.

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Trang Nguyen  Identity Verified
Vietnam
Local time: 15:00
Member (2011)
English to Vietnamese
+ ...
TOPIC STARTER
Kindly clarify your info Sep 17, 2015

Really? Did "ahmed.thetranslationgate@gmail.com" contacted you and you checked with the people from “thetranslationgate.com”, who confirmed that “it was a legitimate representative that was using Gmail because of a problem with their server”? Thanks.


Lincoln Hui wrote:

I received a similar email from a Gmail address. I contacted the company through the contact email on their home page and they confirmed that it was a legitimate representative that was using Gmail because of a problem with their server.


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Lincoln Hui  Identity Verified
Hong Kong
Local time: 16:00
Member
Chinese to English
+ ...
Not the same email address Sep 17, 2015

It was a different vendor manager who contacted me with a Gmail address. I checked with this same company and they confirmed that it was legitimate.

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Trang Nguyen  Identity Verified
Vietnam
Local time: 15:00
Member (2011)
English to Vietnamese
+ ...
TOPIC STARTER
I do not understand why this Company continues allow use of Gmail Sep 18, 2015

Lincoln Hui wrote:

It was a different vendor manager who contacted me with a Gmail address. I checked with this same company and they confirmed that it was legitimate.


Well, because there have been too many problems with some guy using this company name with Gmail, I believe this Company absolutely should not allow any of its employees to use Gmail for contacting vendors. Otherwise, this will raise some true suspect.


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Lincoln Hui  Identity Verified
Hong Kong
Local time: 16:00
Member
Chinese to English
+ ...
And I do not understand why you didn't verify the correpondent Sep 18, 2015

It's a problem that can be avoided with the slightest application of effort, so it's rather curious that you didn't try to verify the individual before you did two months of work for him.

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Trang Nguyen  Identity Verified
Vietnam
Local time: 15:00
Member (2011)
English to Vietnamese
+ ...
TOPIC STARTER
Because I used to work with Sep 18, 2015

Lincoln Hui wrote:

It's a problem that can be avoided with the slightest application of effort, so it's rather curious that you didn't try to verify the individual before you did two months of work for him.


The reason is that I worked with TheTranslationGate.com before and when an email comes again with that name, I think it comes from that Company andI did not check it again and silly think that this Company is also using Gmail.


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Soonthon LUPKITARO(Ph.D.)  Identity Verified
Thailand
Local time: 15:00
Member (2004)
English to Thai
+ ...
I have mails from it Sep 21, 2015

I have the emails from translationgate.com and I replied.
The feedback was weird e.g. told me the job was urgent but never sent me job instruction after my positive reply to a few of its requests. The e-mails were not impersonated, though.

Soonthon L.


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TranslationGate
Egypt
Local time: 10:00
The Translation Gate, LLC does not use gmail to contact their translators Aug 25, 2016

Hello Trang,

We are very sorry that you have been cheated by a scammer using our company's name. Please note, that the only domains that our PMs use to contact translators are: '@thetranslationgate.com' and '@thetranslationgate.net'. If some person from our company confirmed that Ahmed is our PM, it was true at that time as we had a team member of that name. However, we never use gmail when assigning linguists a project. Also, The Translation Gate signs with all their linguists an Operational Level Agreement in which we precisely determine payment time and conditions. If you didn't sign this document yet, please ask our VM to send it to you. Our Vendor Management team is also always available to answer any questions in case of doubts about a PM's identity and you can contact them at any time at vm@thetranslationgate.com.

Kind regards,
Dominika Klimasara
Marketing Executive,
The Translation Gate, LLC


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LocalizGateway
Egypt
Local time: 10:00
The Translation Gate, LLC does not use gmail to contact their translators Sep 5, 2016

Hello Trang,

We are very sorry that you have been cheated by a scammer using our company's name. Please note, that the only domains that our PMs use to contact translators are: '@thetranslationgate.com' and '@thetranslationgate.net'. If some person from our company confirmed that Ahmed is our PM, it was true at that time as we had a team member of that name. However, we never use gmail when assigning linguists a project. Also, The Translation Gate signs with all their linguists an Operational Level Agreement in which we precisely determine payment time and conditions. If you didn't sign this document yet, please ask our VM to send it to you. Our Vendor Management team is also always available to answer any questions in case of doubts about a PM's identity and you can contact them at any time at vm@thetranslationgate.com.

Kind regards,
Dominika Klimasara
Marketing Executive,
The Translation Gate, LLC


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Impersonation of company The Translation Gate

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