I have upgraded TRADOS from 6.5 to 2007 SP2, but cannot access to the activation server. Error code 50018 is shown.
I registered TRADOS' installation and activation help, but no response from them except the automated confirmation. Almost a week passed from the registration, but SDL Japan cannot officially offer the time schedule of troubleshooting due to higher priority of paid support contract and shortage of technical stuffs.
I decided to cancel the order and would like to re-order if a remedy for this trouble is established and sufficient stuff can be alocated to the installation help.
Would you please inform me of your case if you have experienced similar situations? Are there many similar cases around the world? Might a license file be provided from SDL to solve this problem?
Thanks in advance,
[Edited at 2008-03-19 07:55]
[Edited at 2008-03-19 07:56]
[Edited at 2008-03-19 08:05]
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Guarantee a unified, consistent and high-quality translation with terminology software by the industry leaders.
SDL MultiTerm 2017 allows translators to create one central location to store and manage multilingual terminology, and with SDL MultiTerm Extract 2017 you can automatically create term lists from your existing documentation to save time.
Get the cheapest prices for SDL Trados Studio 2017 on ProZ.com
Join this translator’s group buy brought to you by ProZ.com and buy SDL Trados Studio 2017 Freelance for only €415 / $495 / £325 / ¥60,000
You will also receive FREE access to our getting started eLearning program!