I did so - on the 6th of July!! NO answer
Here is the letter:
Date: 06.07.08 11:59
From: SDL Trados Support
Subj: SDL Trados Support Case Confirmation: #00056339
This is an automated response. Please do not reply to it.
Thank you for submitting your support request. A support engineer will contact you to follow-up on your case.
For your reference, please find below a summary of the case details:
Case #: 00056339
Priority: 2 - High
Subject: Web - Solution Finder
Selected Options: Download&Installation -> I get an error message during installation.
-> I get another error message.
SDL Trados Support