SDLX crashes when segment is closed
Thread poster: tommy3shoes
tommy3shoes
Local time: 09:34
German to English
Sep 19, 2008

I am running SDL Trados 2007 (SDLX 2007 SP2, build 7035) with Windows XP Professional (SP 2).

When translating certain files with the Edit function, SDLX crashes after I hit the return key in order to close a translation segment. I have to exit SDLX and restart the program. This does not happen with all translation segments within the given file, but I can’t find any way of determining why it only happens with certain translation segments. It happens with all types of files (Word, PowerPoint, Excel, FrameMaker etc.), and seems to happen only with larger, more complex files. I can continue working by translating each of the segments which causes a crash without pressing the enter key. When the entire translation is finished, I can use the “Confirm Untranslated” function to save all of the problematic segments to the database.

Does anybody have a fix for this problem?

Thanks


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Péter Szilágyi
Local time: 09:34
English to Hungarian
SDLX crash variations Dec 20, 2008

I have the same problem:

"When translating certain files with the Edit function, SDLX crashes after I hit the return key in order to close a translation segment. I have to exit SDLX and restart the program. This does not happen with all translation segments within the given file, but I can’t find any way of determining why it only happens with certain translation segments."

Some additional experiences:

I tried the same file with three differennt PC-s
- My home PC (brand new, high performance, XP professional, Trados 2007 SP2)
Result: very many chrashes
- My office PC (brand new, with the same CPU, XP professional, SDLX Lite)
Result: Just the first segment crashes, all the others that crhashed at home can be confirmed by Enter
- My 4 year old laptop (XP home, SDLX Lite - the same version as on the office PC)
Result: the same segmets are crashing as on my home PC with SDL Trados 2007 SP2

I'm not a PC expert, but it seems to be a conflict between SDLX and some settings of the PC-s. Unfortunately, I have no idea, how this conflict can be solved.

Could anybody help?


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tommy3shoes
Local time: 09:34
German to English
TOPIC STARTER
Fix for SDLX crashes when segment is closed Dec 21, 2008

In the edit function, click tools in the toolbar, and then options and automatch. Disable the autmatch function and the crashes stop.

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SDLX crashes when segment is closed

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