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This depends on your license type. If you are using SDL Trados 2007 Freelance version then you will most likely be using an activation code which requires the user to return the license and cannot be done online.
However, we can return the activation code for you. Please visit the solution finder and follow the step by step instructions. You will then be given a support form to fill out, which will be sent to our support team, who will get back to you as soon as possible.
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