Activation in SDL Trados 2007
Thread poster: Coreen
Nov 4, 2008

I just install SDL Trados 2007. The installation was successful. At the end I entered the activation code. The activation was successful except that on the SDL website the product is not activated, and each time I try to open a memory I am asked to enter the activation code and it says I am on a trial period.
Please advise


 

Stanislav Pokorny  Identity Verified
Czech Republic
Local time: 20:25
English to Czech
+ ...
License number Nov 4, 2008

What does the License Manager say? Is your license activated there, or is it not? If not, you might ask SDL to provide you with a different license number. If they don't want to, provide them with remote access to your Win Desktop and let them do the activation for you.

 

SDL Community  Identity Verified
United Kingdom
Local time: 20:25
English
Solution Finder... Nov 4, 2008

Hello Coreen,

We have a very effective solution finder, designed to help users fix their licensing and installation problems. We urge you to follow the solution finder step by step and, if your problem is not resolved, you will be given a support form to fill out. The support form will then be sent to our support team, who will get back to you as soon as possible.

To visit the solution finder please follow these instructions:

1. Please visit: https://oos.sdl.com/asp/products/ssl/account/default.asp

2. Login with your username and password

3. Go to "My Support"

4. Select "Licensing and Installation Help"

5. Read the instructions and then select the "Solution finder direct link"

6. Select the "Licensing Problems" link in the left hand navigation pane

7. Answer the questions accordingly

Again, you will be given a support form to fill out if you don't find a solution.

I hope this helps.

Many Thanks,

Gareth Powell
SDL Support Team


 


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Activation in SDL Trados 2007

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