Cannot install SDL Trados 2007
Thread poster: Miss Lambert
Miss Lambert
English to Spanish
+ ...
Dec 22, 2008

Just bought teh application at the Group Buy, I can't open files. I go the message ...Downloads\SDL Muli term is not a valid Win32 Application.
When trying to open Trados Suite Freelancer I go tthe next message:
The contents of this file can't be unpacked. The executable that you are trying to run has been corrupted. Please obtain another copy of the file, verify its integrity, and try again.
SDL website does not have a tech support link. Neither Customer Service.
Did anybody have similar experience with this software? How this problem was solved?


[Subject edited by staff or moderator 2008-12-23 08:05 GMT]


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Giles Watson  Identity Verified
Italy
Local time: 03:29
Italian to English
Download problems? Dec 23, 2008

Miss Lambert wrote:

Just bought teh application at the Group Buy, I can't open files. I go the message ...Downloads\SDL Muli term is not a valid Win32 Application.
When trying to open Trados Suite Freelancer I go tthe next message:
The contents of this file can't be unpacked. The executable that you are trying to run has been corrupted. Please obtain another copy of the file, verify its integrity, and try again.



Hi Miss Lambert,

The executable file might have become corrupted during the download process.

This is not unusual, particularly if you have a slow internet service, because the files are quite heavy. You could try downloading again, perhaps using a download manager.



SDL website does not have a tech support link. Neither Customer Service.



Click on the "Support" tab on the SDL home page

http://www.sdl.com/en/support/logging-support.asp

Good luck,

Giles


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Maria del Pilar  Identity Verified
English to Spanish
I had the same problem Dec 23, 2008

I have not be able to use the software- I could not get any help, I had to buy the customer support because I am getting an error and already tried everything that the healp finder tells you to do but still does not work- I also can find the same screens as the tutorials have.
I put a case into, I am still waiting for a reply or somenthing I'll keep you posted on how it went -


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Evonymus (Ewa Kazmierczak)  Identity Verified
Poland
Local time: 03:29
English to Polish
+ ...
.... Dec 23, 2008

http://www.proz.com/forum/translation_theory_and_practice/123164-help_i_bought_sdl_trados.html

well, I'm so lucky I didn't buy it
cheers, Ewa


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