Error when opening PPT file in Tag Editor
Thread poster: JoeFixit

JoeFixit  Identity Verified
Local time: 21:19
English to Norwegian
Jan 6, 2009

Hi all.

I receive the following error message when opening a PPT file in Tag Editor:

The instruction at "0x7c42dfb9" referenced memory at "0x0000000000014". The memory could not be read.

This is SDL Trados 2007.

The PPT file in question is over 30 MB. Could that play a factor?


The Good Translator  Identity Verified
Vietnamese to English
+ ...
Split file or extract text Jan 6, 2009

Your file can be either too big or it contains some special graphics or images.
My solutions:
- Split into smaller files
- Extract text by saving the ppt file as rtf.
- Translate directly by overwriting the orginal file: click on the outline tab and translate!

Try these or combine them and see how it goes.icon_smile.gif


Gabriela Nikolova  Identity Verified
Macedonia (FYROM)
Local time: 21:19
Member (2005)
English to Macedonian
+ ...
ppt.helper Jan 6, 2009

Try with ppt.helpericon_smile.gif



JoeFixit  Identity Verified
Local time: 21:19
English to Norwegian
Thank you! Jan 6, 2009

Splitting it in three worked, thanks!

I'll check out the PPT helper as well, thanks a lot!


Mulyadi Subali  Identity Verified
Local time: 03:19
English to Indonesian
+ ...
compress the pictures Jan 6, 2009

you can also reduce the file size by compressing the pictures.


Michael79  Identity Verified
Local time: 04:19
Member (2009)
English to Chinese
+ ...
same problem here but.. Apr 16, 2010

Is there any SDL Trados guy who can reply this issue with some officical solution or hotfix?

My colleauge also came acorss the same problem and more worse splitting into smaller files doesn't work.


SDL Community  Identity Verified
United Kingdom
Local time: 21:19
SDL Trados guy Apr 16, 2010

Hi Michael,

I think problems like these need to be handled on their own merit. Sometimes it is not a fault of the software at all, sometimes it is just a limit in the way the software works and sometimes it is a problem with the software. But for such a generic error message we would need to investigate the file itself.

If you have a support contract then the support teams would be happy to do this for you.




To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

Error when opening PPT file in Tag Editor

Advanced search

SDL Trados Studio 2019 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2019 has evolved to bring translators a brand new experience. Designed with user experience at its core, Studio 2019 transforms how new users get up and running and helps experienced users make the most of the powerful features.

More info »
Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »

  • All of
  • Term search
  • Jobs
  • Forums
  • Multiple search