SDL Trados workbench - setup won't open
Thread poster: Joel_Lopez

Joel_Lopez  Identity Verified
Local time: 18:04
German to English
+ ...
May 28, 2009

Am I doing something very obvious wrong?

When I open workbench from SDL Synergy 2007, then go to File - > Setup, the Setup option remains grey, and I cannot open it?!?!?

Any ideas what the reason could be?




Stanislav Pokorny  Identity Verified
Czech Republic
Local time: 18:04
English to Czech
+ ...
TM not open? May 28, 2009

Hi Joel,
seems like you have no TM open. To clarify: the "Setup..." command doesn't refer to Workbench but to the TM setup.

[Upraveno: 2009-05-28 20:38 GMT]


Adam Łobatiuk  Identity Verified
Local time: 18:04
Member (2009)
English to Polish
+ ...
Permissions are set or a segment is open? May 28, 2009

I stay away from Synergy, but otherwise those are the usual reasons.


Joel_Lopez  Identity Verified
Local time: 18:04
German to English
+ ...
Changing permissions - allow multiple translations - access to setup May 29, 2009

Thanks a lot for your responses - I think it must be a question of permissions.

Using a TM I created myself, how do I change the permissions to allow myself to access it? (not a very user-friendly program, I am strarting to feel...)


I can answer my own post. For anyone else in this situation, what I did wrong was during the creation of the translation memory - TM - I should have checked the box for allowing multiple translations. The memory I created like that allowed me to open the setup window

Thanks a lot for the help, Stanislav and Adam - much appreciatedicon_smile.gif

[Edited at 2009-05-29 10:08 GMT]


tectranslate ITS GmbH
Local time: 18:04
+ ...
Open exclusively May 29, 2009

Setup is an operation that requires exclusive access to the TM. If the above hints didn't help, try closing the TM, then opening it via File->Open, making sure the "Exclusive" box is checked.

edit: The reason why your method worked is that any time you CREATE a TM, it is opened exclusively anyway.



[Edited at 2009-05-29 14:02 GMT]


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SDL Trados workbench - setup won't open

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