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Technical forums » SDL Trados support »
SDL TRADOS STUDIO/ TRADOS 2007/SDLX
Thread poster: gstaffing

gstaffing
United States
English to French
+ ...
Aug 2, 2009

For the pas couple of days, I haven't been able to open Trados. I have files pending and unable to retrieve them.
The software is not even opening all together.
I unstalled and re=installed it but the issue is still not resolved.
Has anybody experienced something similar???
Thank you
 

Giuliana Buscaglione  Identity Verified
United States
Local time: 03:19
Member (2001)
German to Italian
+ ...
That is...? Aug 3, 2009

Hello "gstaffing",

hmm, could you please be a little bit more specific? I am not sure I understand the problem: Studio can't be started/opened? And the same happens to SDLX & TWB?

Any invasive Firewall/Antivirus preventing the opening? Trados macros are often seen as a potential threat and some AV/FW tend to block the opening of the program.

Giuliana
 

gstaffing
United States
English to French
+ ...
TOPIC STARTER
SDL TRADOS ISSUES Aug 3, 2009

Hi Giuliana,
I don't know what is wrong. For SDLX I get the no server error. I have checked my connections, firewalls areset but nothing.
TRADOS is not even opening up.
Any suggestions?
Thank you!
 

Astrid Elke Witte  Identity Verified
Germany
Local time: 12:19
Member (2002)
German to English
+ ...
Could you let us know the version number, please Aug 3, 2009

Hello gstaffing, and welcome to the site!

Could you please let us know the version number of Trados that you are using, as well as your operating system.

When you mention "Trados" are you referring to Translators' Workbench? Are you getting an error message of any kind when you try to open it up?

These details may help us to identify the problem.

Astrid
 

gstaffing
United States
English to French
+ ...
TOPIC STARTER
Trados 2009 Freelancer/ windows XP Aug 3, 2009

I have the latest version as well as the 2007 version and I am using windos xp.
hope this helps!
thank you
 


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