Multiterm 2007 - After installation it is not possible to create an entry
Thread poster: Susanne Gansloser-Hartmann

Susanne Gansloser-Hartmann  Identity Verified
Germany
Local time: 23:12
Member (2009)
English to German
Aug 10, 2009

Hello,

After installing Multiterm 2007 Desktop in addition to the TRADOS Suite 2007 I wanted to create a termbase entry after having created a new termbase.

When I want to a add an entry the following error messages are shown:

Meldung von Webseite null
java.lang.NullPointerException

I do not understand this because I have bought a desktop version.

Can anyone help me with this problem? I work with TRADOS for one year now and have bought the Multiterm license as well so it should work.

Thanks in advance,
Susanne


 

Eleni Tsikogiannopoulou
Greece
Local time: 00:12
English to Greek
+ ...
Not Multiterm's fault (believe it or not) Aug 10, 2009

This is mostly a Java plug-in problem, you can fix it in no time.

Go to Control Panel and click on the Java item.

Go to the Advanced tab, and under Java Plug-in, disable the check box "Enable the next-generation Java Plug-in".

After doing this, you should restart your PC/laptop.

If this doesn't work, you will probably have to download the latest Java plug-in version (and hope for the best).

Good luck!
E.


 

Susanne Gansloser-Hartmann  Identity Verified
Germany
Local time: 23:12
Member (2009)
English to German
TOPIC STARTER
Thank you Aug 11, 2009

Dear Eleni,

Thank you so much for your help. It is a very rare experience that when facing complex computer problems one gets help that works - and works fast.

Your recommendation and description how to carry it out was perfect - Multiterm works.

By the way, I will travel next week to the Peloponnes for the 4th time to spend my 3 weeks vacation. I love Greece and now even more!

Warmest Regards from a happy user,

Susanne


 


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