Thread poster: Nagwan Noaman

Nagwan Noaman  Identity Verified
Local time: 23:57
Arabic to English
+ ...
Aug 22, 2009

What kind of support does the PSMA offer? Is it live chat, over the phone support or what?

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Jerzy Czopik  Identity Verified
Local time: 21:57
Member (2003)
Polish to German
+ ...
Two levels of PSMA Aug 22, 2009

with dfferent reaction time. PSMA II is the faster option.
In fact you usually are required to describe your problem in a special online portal, where you then get the answer. However, you may also call the suppor and get a solution via phone, if feasible. I do not know about any chat possibilities, but never needed such in fact. Support will either answer your request online or your question on the phone. In certain situation a remote support session will be carried out on your PC.

In my opinion, PSMA is very well invested money.

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