sorry for sounding ignorant: can I really just make a copy of the bilingual file? That could be the solution!
Everything worked fine under Word 2003, so I was just a bit baffled when the client told me 'can't open it'.
Daniel Meier wrote:
The "issue" with the BAK file could be that the BAK extension is not linked with Word on the client´s computer.
Nevertheless, why not make a copy of the bilingual Word file, i.e. after you finish the translation, before clean-up, just make a copy of the Word file and send this as a "real Trados file" to the client.