Trados portable license
Thread poster: TechConnect

TechConnect  Identity Verified
Canada
Local time: 01:44
Member (2008)
German to English
Oct 26, 2009

Hi there,
I have Trados 2007 and a portable license. My computer crashed and needed complete reformatting. I reinstalled Trados but on the sdlx website it says my liscense is in use. However, i lost that liscense due to the reformatting. I have left several messages with Trados life support and nobody got back to me. HELP!!!


 

Emin Arı  Identity Verified
Turkey
Local time: 08:44
Member
English to Turkish
+ ...
Trados license Oct 26, 2009

[quote]Michele Gile wrote:

I have experienced same problem. I signed in SDLX and applied to online help section. There you chat with online help desk. They issued a new Trados auth. code and cancelled the old one.

Hope it will help you.

regards


 

Annabel Rautenbach  Identity Verified
Local time: 07:44
Member (2007)
Dutch to English
+ ...
Go to My account My support Oct 27, 2009

I had a similar experience last week, I chatted with Steven in the live chat, he told me to go into my account, my support, I sent a message to the support staff and my licence was reset and I can use it on my new computer.

 


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