Trados 7 suite...how can I reactivate the license?
Thread poster: Milena Bosco (X)

Milena Bosco (X)  Identity Verified
Italy
Local time: 19:05
English to Italian
+ ...
Feb 10, 2010

Hi all,

My laptop gave up on me today.
I worked on it with Trados 7 suite. My problem is that I used the available license and, consequently, I cannot activate the product on the new machine.

Can anyone advise me on this one? I got in touch with SDL but I got no answer, (yet).

Thanks a lot,
Milena


 

Jacek Sierakowski
Belgium
Local time: 19:05
English to French
+ ...
Licensing problems Feb 11, 2010

You can use the solution finder like this:

http://talisma.sdl.com

Then go the the tab called Solution Finder and now go here;

Licensing Problems
- My software runs in demo mode only, or Activation/Licensing does not work.
- - Activation Code
- - - I cannot return my activation code.
- - - - I get an error message when I click on Return License.

This will bring up a form that you can fill in to generate a support request and you will be contacted, normally within a day.

Good luck.

Jacek.


 

Milena Bosco (X)  Identity Verified
Italy
Local time: 19:05
English to Italian
+ ...
TOPIC STARTER
Thanks a lot Jacek Feb 12, 2010

Customer support contacted me today and told me the solution to my problem.
I really appreciate the time you took to answer.

Have a great week end,
Milena

[Edited at 2010-02-12 00:26 GMT]

[Edited at 2010-02-12 00:26 GMT]


 


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Trados 7 suite...how can I reactivate the license?

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