Problem opening *.doc files with TagEditor
Thread poster: costinro

costinro
United Kingdom
Local time: 20:27
English to Romanian
+ ...
Apr 14, 2010

Hi everybody,
When trying to open a *.doc file (Word 2003) I get this message:

Error when using plug-in file filters:
Error in plug-in filter definition file C:\Documents and Settings\All Users\Application Data\SDL International\Filters\Word_1_0_0_0.xml:
The C++ Plug-in DLL TradosWordBinaryFile.dll does not export a valid factory function CreateWordFileScanner
Would you like to try to open this file anyway?

When I click Yes or No the message I get is:

(80003): TagEditor is unable to open this document because the file type is not recognised.

Anybody experienced this, and how can it be sorted out?

I use TRADOS 2007 Professional Suite.

Many thanks!


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Tim van den Oudenhoven
Germany
Local time: 21:27
Member (2006)
English to Dutch
+ ...
same problem Apr 14, 2010

Hi,
I'm experiencing exactly the same problem right now (are we working on the same file?), first I got the error message that "tracking changes were on" (which they weren't), then I converted to RTF and back to DOC and now I get this too.

When I try opening the same file in Trados Studio, it gives this error message.
It talks about Track Changes again, but all of these have been accepted (and track changes is off (and ignored in my .xml trados file)).


This Microsoft Word document cannot be opened because it contains tracked changes that have not yet been accepted or rejected.

Sdl.FileTypeSupport.Framework.FrameworkException, Sdl.FileTypeSupport.Framework.Core, Version=1.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888

Sdl.FileTypeSupport.Framework.Adapter.Framework1
b__0()
at Sdl.Desktop.Platform.Implementation.Services.Log.Resources(Object message, Action action)
at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]>


[Bijgewerkt op 2010-04-14 22:42 GMT]


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Giovanni Guarnieri MITI, MIL  Identity Verified
United Kingdom
Local time: 20:27
Member (2004)
English to Italian
try... Apr 14, 2010

and re-save the file as Word 97-2003 and see what happens... I had the same problem some time ago. The file seemed to be 2003 but TagEditor (suite 2007) wouldn't recognise it... I re-saved it and voilà...

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Yossi Rozenman  Identity Verified
Israel
Local time: 22:27
English to Hebrew
+ ...
Look for... Apr 14, 2010

TOC or Index fields, or section breaks, with no paragraph mark before them (they are appended to the text).

If you want, send me the file and I will check it (yossi at rozenman dot com).


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Yossi Rozenman  Identity Verified
Israel
Local time: 22:27
English to Hebrew
+ ...
Solving the problem Apr 14, 2010

Tim sent me the file and I made several experiments.

I know that files that were transfered from one Word version to another can make Trados, and TagEditor in paricular, go crazy.

So, I opened Tim's file on Word 97 (yes, I still have it... and installed), and saved it. Then, I opened and saved it again in Word 2003.

That did the trick.


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Giovanni Guarnieri MITI, MIL  Identity Verified
United Kingdom
Local time: 20:27
Member (2004)
English to Italian
or... Apr 14, 2010

you can use Open Office to do that...

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Yossi Rozenman  Identity Verified
Israel
Local time: 22:27
English to Hebrew
+ ...
You are right Apr 14, 2010

Giovanni Guarnieri MITI, MIL wrote:

you can use Open Office to do that...


Thanks Giovanni! I've just checked, and it works with OpenOffice too.



[Edited at 2010-04-14 16:00 GMT]


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Tim van den Oudenhoven
Germany
Local time: 21:27
Member (2006)
English to Dutch
+ ...
slight formatting issue though Apr 14, 2010

Thanks again Yossi for your efforts! It really helped me a lot today!

Just to anyone stumbling on this after Googling the error (like me): it does change the formatting of table content quite a bit if you do it this way (didn't notice it at first), so I had to use my TagEditor TM in Workbench with a file that had been saved as RTF in Word2007 and then back to doc (which kept the original formatting but couldn't be used with TagEditor). For some reason, I couldn't clean that file (again getting some errors I had never encountered), but at least it looked OK with the source text hidden.

Best,

Tim


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costinro
United Kingdom
Local time: 20:27
English to Romanian
+ ...
TOPIC STARTER
jinxed Apr 15, 2010

Thanks Giovanni and Yossi, I’ve tried your tips but unfortunately to no avail.:(

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Yossi Rozenman  Identity Verified
Israel
Local time: 22:27
English to Hebrew
+ ...
It seems that your problem is diferent Apr 15, 2010

costinro wrote:

Thanks Giovanni and Yossi, I’ve tried your tips but unfortunately to no avail.:(


My offer is still open. You can e-mail me the file (yossi at rozenman dot com) and I'll see if I can solve the problem.


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costinro
United Kingdom
Local time: 20:27
English to Romanian
+ ...
TOPIC STARTER
very kind Apr 15, 2010

of you Yossi but I cannot send you the file due to confidentiality reasons. I did the translation without using TagEditor and I am seriously considering to give up Trados. A mere waste of money!

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