SDL TRADOS 2009 - unable to save in Word format
Thread poster: Nikolaj Widenmann

Nikolaj Widenmann
United States
Local time: 12:36
Member (2007)
Danish to English
+ ...
Apr 20, 2010

Hello,

With an impending deadline, I would like to save my 9,600-word translation as a Word file - but alas, another error popped up that says, "Failed to save to target language. An error occurred during a call to extension function 'moveToNextSibling'. See InnerException for a complete description of the error."

Any idea how to fix that? This is not the first time I've had problems saving my Trados 2009 projects, and were it not for some features that trump Wordfast, I would happily return to using my former CAT of choice.

Any help would be greatly appreciated.

Regards,

Nikolaj Widenmann


Direct link Reply with quote
 

Jerzy Czopik  Identity Verified
Germany
Local time: 20:36
Member (2003)
Polish to German
+ ...
Does the untranslated file save properly as target? Apr 21, 2010

If so, search for any missing tags in your translation - configure the QA checker in your project to search for all tags.
If not, then please try to use Word 2007 as source format or try to recreate Word file in Word itself. Then translate the new one from TM.


Direct link Reply with quote
 

Perilla Piolon  Identity Verified
Belgium
Local time: 20:36
Italian to Dutch
+ ...
I agree ... Apr 21, 2010

But sometimes it simply doesn't help to check for missing/misplaced tags ...
I have sometimes had problems because of the name of the file (in that case, save it under a different name and reprocess with your TM).
I have had texts where Trados mentioned an error code, but did not link any particular location to the error, in those cases I export the TM and reprocess the whole project with Trados 2007. That usually does the job.

[Edited at 2010-04-21 16:56 GMT]

[Edited at 2010-04-21 16:56 GMT]


Direct link Reply with quote
 

Nikolaj Widenmann
United States
Local time: 12:36
Member (2007)
Danish to English
+ ...
TOPIC STARTER
Found a way around the problem Apr 21, 2010

Thank you for your suggestions. I tried copying the Word file and renaming it, then running the TM again, but that didn't help. Since I also had a PDF version of the source file, I ended up running the TM one more time using the PDF file. That worked. Of course, I had to spend an hour or so formatting the translated file.

Still, it would be nice if Trados could fix these problems. Whether you do what I do, run the TM through Trados 2007 or another previous version, or find some other loophole, all we're doing is finding a way around the problem - and hope it won't happen again. The problem is, it eventually does. At least that is my experience after about 6 months of using this program.

It would be nice if SDL could fix these issues and allow those of us who have already made a hefty investment to dowload the new-and-improved product for free (as opposed to buying SP2, which may or may not provide a solution).

Imagine if I had Toyota with a stuck accelerator pedal. I wonder if Toyota would suggest I simply shut off the engine, buy a big anchor for my car and toss it out the window whenever the gas pedal got stuck, or tell me to tear the vehicle apart and fix it myself (or call the dealer with my credit card handy so someone can tell me how to fix it).

Well, it's time to get back to work.


Direct link Reply with quote
 

Jerzy Czopik  Identity Verified
Germany
Local time: 20:36
Member (2003)
Polish to German
+ ...
Way to avoid problems with accelerator pedal Apr 21, 2010

WTSTranslations wrote:

Thank you for your suggestions. I tried copying the Word file and renaming it, then running the TM again, but that didn't help. Since I also had a PDF version of the source file, I ended up running the TM one more time using the PDF file. That worked. Of course, I had to spend an hour or so formatting the translated file.

Still, it would be nice if Trados could fix these problems. Whether you do what I do, run the TM through Trados 2007 or another previous version, or find some other loophole, all we're doing is finding a way around the problem - and hope it won't happen again. The problem is, it eventually does. At least that is my experience after about 6 months of using this program.

It would be nice if SDL could fix these issues and allow those of us who have already made a hefty investment to dowload the new-and-improved product for free (as opposed to buying SP2, which may or may not provide a solution).

Imagine if I had Toyota with a stuck accelerator pedal. I wonder if Toyota would suggest I simply shut off the engine, buy a big anchor for my car and toss it out the window whenever the gas pedal got stuck, or tell me to tear the vehicle apart and fix it myself (or call the dealer with my credit card handy so someone can tell me how to fix it).

Well, it's time to get back to work.


SDL is not Toyota. And more parts are involved here - due to so many specific PC configurations and Word file structures, not always following the standard. What does not work properly here seems to be the Word filter. And you can rest assured, that this filter will be developed further. However ther will never be a certinity, that no error will happen.
In the meantime however you could check you accelerator pedal before starting the car, ehm... pardon me, check the behaviour of the software upfront. This is not the first time I recommend to do a test and try to save the target file before you start translating. Simply pick two-three sentences in the file, translate those and try to save target. If it works, you know that unless you produce an error the target file will be written. Otherwise you will be able to deal with the problem in other way - but you will have the necessary time, as you are at the project start now, not at the end.


Direct link Reply with quote
 

SEA-words  Identity Verified
English to Italian
+ ...
One workaround Nov 9, 2011

One workaround that does not mess with your tags is the following:

1) open your WOrd file in Word
2) Choose "Save as" Rich File Type (RTF)
3) Reload with RTF in Trados and pre-translate it with your existing TM.
4) Save as Target..



It should work.


Direct link Reply with quote
 

stranslations
Argentina
Local time: 16:36
English to Spanish
+ ...
This worked for me! Thank you. Aug 25, 2012

Paola Slajmer wrote:

One workaround that does not mess with your tags is the following:

1) open your WOrd file in Word
2) Choose "Save as" Rich File Type (RTF)
3) Reload with RTF in Trados and pre-translate it with your existing TM.
4) Save as Target..


It should work.


I think RTF, technically, is more forgiving in terms of format, than Word. So if something is wrong, RTF will save it anyway, but Word won´t.


Direct link Reply with quote
 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

SDL TRADOS 2009 - unable to save in Word format

Advanced search







TM-Town
Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »
Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search